Jennifer Bronk

Liquor Store Manager

TS Discount Liquors INC.

10.2006 - Current

Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Managed inventory control, cash control, and store opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervised guests at front counter, answering questions regarding products.
Managed high-volume order entries, ensuring timely completion and client satisfaction.