Jennifer Brooker
Glastonbury
Summary
Seasoned Security Officer with a proven track record at Allied Universal Security Services, excelling in CCTV surveillance and conflict resolution. Demonstrated ability to enhance facility safety through meticulous access control management and effective de-escalation techniques. Skilled in report writing and incident reporting, ensuring a secure environment for all.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
08.2013 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Patrolled and monitored premises.
- Checked and verified photo identification prior to granting facility access.
- Operated handheld metal detector to screen individuals entering facility.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Monitored CCTV cameras and alarm systems for security breaches.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Answered phone calls and performed data entry.
Security Officer
Securitas Security Services
05.2012 - 08.2013
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Patrolled and monitored premise.
- Checked and verified photo identification prior to granting facility access.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Monitored CCTV cameras and alarm systems for security breaches.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Answered phones calls and performed data entry.
Education
GED -
A.I. Prince Technical School
Hartford, CT06.2000
Skills
- Detail-oriented
- Access control management
- Report writing
- Security guard license
- CCTV surveillance
- Conflict de-escalation
- Incident reporting
- First aid and CPR certified
- High level of integrity
- Conflict resolution techniques
Certification
CPR and First Aid
Timeline
Security Officer
Allied Universal Security Services
08.2013 - Current
Security Officer
Securitas Security Services
05.2012 - 08.2013
GED -
A.I. Prince Technical School