Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Brown

North East,MD

Summary

Compassionate and detail-oriented Phlebotomist with extensive experience at Mercy Fitzgerald Hospital. Proven expertise in venipuncture and specimen handling, enhancing patient comfort and satisfaction. Skilled in adapting techniques for diverse populations, consistently achieving accurate results while maintaining strict HIPAA compliance and infection control standards. Committed to delivering exceptional patient care and support.

Overview

2021
2021
years of professional experience

Work History

Mobil Phlebotomist and Out- Patient

Mercy Fitzgerald Hospital
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Mobil Phlebotomist

Brookside Labs
  • Organized daily work based on collection priority.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.

Phlebotomist Specialist

Christiana Care Health System
01.2015 - 06.2020
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.

Phlebotomist Specialist

Salem Memorial Hospital
02.2013 - 08.2014

Conducted timed, routine, emergency room hard stick lab draws and processed specimens including spinning, separating and storing blood samples appropriately.

Education

Certification - Medical Assistant

Harris School of Business
Wilmington, DE
02.2010

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Blood collection techniques
  • Venipuncture expertise
  • Specimen labeling procedures
  • HIPAA
  • Blood culture collection
  • Patient support
  • Capillary puncture
  • Data entry
  • Specimen preparation
  • Quality control
  • Pediatric phlebotomy
  • Quality control guidelines
  • Syringe method
  • Patient preparation
  • Geriatric phlebotomy
  • Quality assurance

Timeline

Phlebotomist Specialist

Christiana Care Health System
01.2015 - 06.2020

Phlebotomist Specialist

Salem Memorial Hospital
02.2013 - 08.2014

Mobil Phlebotomist and Out- Patient

Mercy Fitzgerald Hospital

Mobil Phlebotomist

Brookside Labs

Certification - Medical Assistant

Harris School of Business
Jennifer Brown