Jennifer Brown
Modesto,CA
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
31
31
years of professional experience
Work History
Property Manager
Property Manager
Modesto, CA
08.2023 - Current
- Oversees all daily office day-to-day operations by collaborating with the vendors and owners including Financial & Business Management which includes setting the rent charges & collecting rent payments from tenants and processes payments to owners.
- Responsible for following the Legal Compliance by following the laws, T.P.A and the evictions.
- Reports on property financial status.
- Property Maintenance- I coordinate with all vendors and responsible for all projects especially with the owners Insurance Companies for Residential, Commercial, & Industrial that includes roof, electrical, & re-piping.
- Handles maintenance requests, schedules repairs, and manages invoices.
- Property marketing and promotion.
- Knowledge in Fair Housing Laws.
- Lease administration.
- Skilled in Customer Relations and did dispute handling and complaints investigation.
- Able to manage multiple projects.
- Strong communication skills and able to maintain engagement in all situations.
- I work with the HUD/Vash case Managers to help assist Veterans find affordable Housing.
- Proficient with AppFolio, QuickBooks, excel, & Word.
- Holds a Real Estate License & currently enrolled to obtain a Broker's License.
- I do not speak Spanish, but I do use AI transition Earbuds that translates over 100 languages.
- Developed and enforced lease agreements while maintaining accurate records.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
Data Analyst
Amazon
09.2013 - 08.2023
- Skilled in identifying process efficiencies and meeting deadlines in a fast-paced environment.
- Outstanding at paying attention to detail that helped solved many escalations with Amazon Corporate and its Vendors.
- As a quality assurance/ Investigator and then a Data Analyst I was able to learn the scope of how all the departments and processes worked in the FCs to help ensure the success of not just the departments but also with the vendors that sold their product to Amazon.
- Assisted Loss Prevention with various situations and scenarios to help reduce theft and remove defective inventory back to the Vendor.
- Participated and worked closely with Senior Leadership and the General Manager to review fulfillment center inventory issues and meet project deadlines.
- Investigated inventory discrepancies, provided feedback to vendors and Amazon Corporate, and managed most escalations.
- I was able to learn how to do cross functional communication and collaboration where I teamed with all departments in the FC to ensure the demands of the deliveries to help customers receive the correct product.
- Critical Thinking.
- Proficient with Word, PowerPoint, and Excel.
- Used many coding platforms such as SQL etc.
- Strong leader with passion for learning and to train those I work with.
- Demonstrated flexibility by filling various roles, interim Manager, General Manager Assistant.
- PIT trained.
Instructor / Facilitator
Instructor / Facilitator
Modesto, CA
01.2005 - 01.2013
- Delivered training and daily support for individuals with various needs, including low to high functioning and court-appointed clients.
- Worked with a highly trained team to help and educate those with behavior and physical impairments.
- We provided progress documentation to the case workers, parents, and or court related situations.
- Provided life skills training to help them live a healthy lifestyle and I was responsible for the project enclave support to promote job employment and community engagement.
- This was to help Adults with disabilities get part time jobs.
- Facilitated for the State Council Developmental Disabilities Area Board VI in Stockton.
- Served as a Special Olympics Assistant Coach.
Realtor
Assist-2-Sell
01.2002 - 01.2005
- Realtor for both buyers and sellers.
Assistant Manager
Millers Outpost
Modesto, CA
01.1995 - 01.2002
- Oversaw the entire production of a 3.9 million clothing store that was top 5.
- I did the hiring, training, scheduling, & supervising the employees to help ensure the best customer service.
- Monitored the store performance & coordinated with Loss prevention.
- I was recognized by the Edison brothers Corporate for the fastest and top rising Assistant Manager for the Company and was asked to be an interim manager.
Education
High School diploma -
University of the People
Skills
- Lease administration
- Customer relationship management
- Project management
- Fair housing compliance
- Property maintenance coordination
Timeline
Property Manager
Property Manager
08.2023 - Current
Data Analyst
Amazon
09.2013 - 08.2023
Instructor / Facilitator
Instructor / Facilitator
01.2005 - 01.2013
Realtor
Assist-2-Sell
01.2002 - 01.2005
Assistant Manager
Millers Outpost
01.1995 - 01.2002
High School diploma -
University of the People