Summary
Overview
Work History
Skills
Timeline
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Jennifer Browning

Summary

Energetic, detail oriented, and deadline-focused individual. Highly effective at operating in fast-paced settings. Resourceful, forward-thinking and proactive. Passionate about identifying customer needs, driving sales, and improving the customer journey with remarkable sense of service. Exceptional communication, decision-making, time-management, and planning abilities.

Overview

16
16
years of professional experience

Work History

Sr. Loan Processor

One Path Processing
Goodyear , AZ
03.2022 - 07.2022
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Maintained long-term relationships with customers to provide best-in-class customer service.
  • Handled any conditions sent from underwriting departments.
  • Evaluated approvals against established bank and government lending standards.

Sr. Loan Processor

AdvantageFirst Lending
Rsm, CA
07.2019 - 02.2022
  • Set up and completed loan submission packages.
  • Handled any conditions sent from underwriting departments.
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering FHA, VA, Conventional and Purchase loans.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Coordinated closing process with attorneys, title companies and government clerks.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Maintained long-term relationships with customers to provide best-in-class customer service.

Transaction Coordinator

Nexera Holding Llc
Santa Ana, CA
09/ - 06.2018
  • Communicated with clients to understand their property needs and preferences
  • Continually stayed up-to-date on mortgage rates and related real estate news
  • Delivered positive, effective sales presentations
  • Negotiated, facilitated and managed real estate transactions
  • Maintained connections with clients to encourage repeat business and referrals

Senior Loan Processor

Americash Mortgage Banking
Costa Mesa, CA
05.2012 - 06/
  • Coordinated closing process with attorneys, title companies and government clerks
  • Submitted completed packages in a timely manner
  • Upheld complete confidentiality of all submitted information according to release guidelines
  • Set up and completed loan submission package
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering FHA loans
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues
  • Handled various accounting transactions
  • Met with clients to generate new business and negotiate contracts
  • Advised clients on mortgage, educational and personal loans
  • Processed exchange and foreign currency

Certified Hot Yoga Instructor

Sumits Yoga
Rancho Santa Margarita, CA
01/ - 09.2019
  • Instructing students in the art of yoga in order to increase their fitness and personal health, in both body and mind
  •  Connecting with a range of clients from beginners to experienced and be able to adapt my knowledge to suit individual clients who might be using yoga as a respite from their various ailments
  • Customer Service 
  • Building relationships 

Skills

  • Financial document review
  • Processing procedures
  • Information verification
  • Encompass proficiency
  • Word proficiency
  • Goal-oriented
  • Self-sufficient
  • QuickBooks
  • Savvy relationship-builder
  • Deadline-driven
  • Customer-oriented
  • Strong customer relations
  • Cheerful
  • Detail-oriented
  • Administration strength

Timeline

Sr. Loan Processor

One Path Processing
03.2022 - 07.2022

Sr. Loan Processor

AdvantageFirst Lending
07.2019 - 02.2022

Transaction Coordinator

Nexera Holding Llc
09/ - 06.2018

Senior Loan Processor

Americash Mortgage Banking
05.2012 - 06/

Certified Hot Yoga Instructor

Sumits Yoga
01/ - 09.2019
Jennifer Browning