Jennifer Bryan
Customer Service
Memphis,TN
Summary
Organized Receptionist and Appointment Setter with over 10 years of experience creating schedules, maintaining appointments and assisting team members with administrative tasks. Flexible and versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries via telephone and complying with security regulations.
Overview
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Appointment Scheduler
Pediatrics East
09.2020 - Current
- Established and maintained client rapport by utilizing quality customer service.
Sales Associate
Kohl's
Collierville, TN
11.2015 - Current
- Assist Customers on sales floor In Store pick up Ship from store.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Educated customers on promotions to enhance sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Receptionist
Entercom Communications
Memphis, TN
08.2017 - 07.2020
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Received and routed business correspondence to correct departments and staff members.
Receptionist
Dr. Floyd Covey
Collierville, TN
06.2016 - 08.2017
- Greet patients Place and receive phone calls Scheduling of appointments Filing Insurance Billing Receive payments.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Collierville Animal Shelter
Collierville, TN
11.2015 - 08.2017
- Intake of lost animals.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist
Incognito Closets
Memphis, TN
08.2011 - 02.2014
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled and confirmed appointments and meetings for closet intallations.
Receptionist
D'Lland's Hair and Nail Salon
Collierville, TN
02.2006 - 03.2009
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled and confirmed appointments Hair and Nail Sylists.
Education
Associate - Airline Marketing
Broward Community College
01.1980 - 05.1982
Skills
Databasesundefined
Timeline
Appointment Scheduler
Pediatrics East
09.2020 - Current
Receptionist
Entercom Communications
08.2017 - 07.2020
Receptionist
Dr. Floyd Covey
06.2016 - 08.2017
Sales Associate
Kohl's
11.2015 - Current
Receptionist
Collierville Animal Shelter
11.2015 - 08.2017
Receptionist
Incognito Closets
08.2011 - 02.2014
Receptionist
D'Lland's Hair and Nail Salon
02.2006 - 03.2009
Associate - Airline Marketing
Broward Community College
01.1980 - 05.1982
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