Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Myshica Martin

Newnan,GA

Summary

Detail-oriented and compassionate Medical Receptionist with 10+ years of experience in healthcare front-desk operations and patient support. Skilled in appointment scheduling, EMR documentation, insurance coordination, and high-volume phone management while maintaining HIPAA compliance and excellent patient service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Appointment Scheduler

Truffles Vein Specialist
Newnan, GA
05.2024 - Current
  • Greet patients and manage front-desk check-in/check-out processes
  • Schedule, confirm, and reschedule appointments via phone and in person
  • Answer high-volume calls, route messages, and handle refill requests
  • Update patient records accurately in EMR while ensuring HIPAA compliance
  • Insurance Verification

Medical Assistant

Southern Crescent Chiropractor
Newnan, GA
03.2022 - 01.2023
  • Assisted in patient examinations, supporting chiropractors with therapeutic techniques and protocols.
  • Managed appointment scheduling, optimizing clinic efficiency and enhancing patient experience.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Medical Assistant/Secretary

Momentum Primary Care
Tyrone, GA
03.2018 - 11.2021
  • Assist with vital signs and prepare exam rooms for patient visits
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.

Certified Nursing Assistant

Home Health Services
Newnan, GA
06.2014 - 02.2018
  • Provided in-home patient care and assisted with daily living activities
  • Monitored and documented vital signs and condition changes
  • Delivered compassionate support to geriatric patients

Education

Some College (No Degree) - Nursing

West Georgia University
Carrollton, GA

Certified Nursing Assistant - CNA

Village Samaritan
Carrollton, GA
06.2018

Associate of Business Administration - Interdisciplinary Studies

Kaplan University
Baltimore, MD
06.2009

Skills

  • Multi-Line Phones
  • Front Desk Administration
  • Customer Service
  • Insurance Verification
  • Appointment Scheduling
  • Patient Check-In/Check-Out

Certification

BLS Certified, Dementia Specialist

  • Licensed CNA - 2016
  • Medical Assistant - 2019

Timeline

Appointment Scheduler

Truffles Vein Specialist
05.2024 - Current

Medical Assistant

Southern Crescent Chiropractor
03.2022 - 01.2023

Medical Assistant/Secretary

Momentum Primary Care
03.2018 - 11.2021

Certified Nursing Assistant

Home Health Services
06.2014 - 02.2018

Certified Nursing Assistant - CNA

Village Samaritan

Some College (No Degree) - Nursing

West Georgia University

Associate of Business Administration - Interdisciplinary Studies

Kaplan University