Jennifer Burke
CommonSpirit Health
Colorado Springs,CO
18
years of professional experience
Knowledgeable HRBP with robust background in human resources. Adept at navigating complex employee relations and organizational development, leading to enhanced team cohesion and productivity. Proven ability to effectively utilize conflict resolution and talent management skills.
Work History
Human Resources Business Partner
1 Year- Serve as a strategic HR consultant to leaders and employees, aligning people strategies with organizational and business objectives.
- Provide expert guidance on employee relations, performance management, policy interpretation, compensation, workforce planning, training, and organizational development.
- Partner with leaders to proactively identify workforce challenges and develop data-driven HR strategies and action plans.
- Lead and advise on complex employee relations matters, investigations, corrective action, performance improvement, and termination processes.
- Guide leaders through ADA accommodations, leave processes, policy application, and employment-related compliance requirements.
- Coach and develop leaders to strengthen performance management, documentation, employee engagement, and team effectiveness.
- Partner with Employee/Labor Relations and HR Centers of Expertise to ensure consistent, equitable, and legally compliant resolution of employee concerns.
- Analyze workforce and engagement data to identify trends, assess organizational needs, and develop targeted retention and culture initiatives.
- Support positive employee relations by proactively addressing workplace concerns, fostering accountability, and promoting a respectful and inclusive culture.
- Translate organizational mission, values, and strategic priorities into practical people strategies that strengthen employee engagement and organizational effectiveness.
- Develop and implement department-specific HR business plans focused on workforce needs, organizational performance, engagement, and retention.
HR Manager
5 Years 2 Months- Managed employee relations, investigating and resolving conflicts to enhance workplace morale.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies and benefits, ensuring understanding and compliance across the organization.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events and incentive programs, fostering a culture of recognition and engagement.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Managed a team of 12 that included HR Generalists, Recruiters, and HR Coordinators
HR Generalist
1 Year 8 Months- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed policies and procedures, recommending enhancements for work productivity, recruitment, hiring processes, and talent management.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Coached managers on performance management techniques, promoting a culture of continuous improvement among staff.
- Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
HR Generalist -Recruiter
6 Years 7 Months- Maintained accurate employee records in HRIS system to support data-driven decision-making.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Acted as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Coordinated new-hire orientation and conducted initial recruiting tasks to enhance talent identification.
HR Specialist - Recruiter
2 Years- Maintained accurate personnel records and statistical data to ensure compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Responded to employee inquiries regarding insurance, pension plans, vacation, sick leave, and employee assistance, providing timely and accurate information.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Streamlined recruitment processes to expedite hiring of qualified candidates, enhancing overall recruitment efficiency.
Education
Associate of Arts - Business Administration
Skills
Talent acquisition
Workforce planning
Performance management
Employee relations
Employee retention
HR analytics
Organizational development
HR policy compliance
Employment law compliance
HR processes
New employee orientation
Accomplishments
- Supervised team of 12 staff members.
- Collaborated with the leadership team in the development of a robust retention model
- Documented and resolved payroll issues with staff abusing the vacation policy which led to thousands in savings.
- Interim HR Director during the pandemic leading the company with policies and procedures to keep employees working, healthy and safe.
- Developed an HR playbook for new leaders to guide with difficult conversations, managing attendance, and employee performance.
- Created and managed an employee engagement committee focused on celebrating employees successes and site achievements through food and fun activities that brought employees together.
Timeline
Human Resources Business Partner
CommonSpirit Health
08.2025 - CurrentRead More
HR Manager
Charter Communications, Spectrum
02.2019 - 04.2024Read More
HR Generalist
Charter Communications, Spectrum
06.2017 - 02.2019Read More
HR Generalist -Recruiter
WOW! Internet Cable & Phone
11.2010 - 06.2017Read More
HR Specialist - Recruiter
WOW! Internet Cable Phone
11.2008 - 11.2010Read More
Pikes Peak State College
Associate of Arts from Business Administration
Read More