Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Interests
Timeline
Babysitter
Jennifer Burkett

Jennifer Burkett

Douglas,GA

Summary

Dynamic Cafe Manager with proven expertise at Coffee County Board Of Education, excelling in customer service and food safety compliance. Achieved a 95% health code score by implementing rigorous sanitation protocols. Skilled in problem-solving and inventory management, fostering a welcoming atmosphere while training staff to exceed customer expectations. I have been doing this for the last 7 years 2 of which have been as Cafe Manager, I love working with my staff and love being around the kids. They are what makes my job worth it.

Overview

9
9
years of professional experience

Work History

Cafe Manager

Coffee County Board Of Education
09.2017 - Current
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Handled business administration functions such as cash register counting, and supply ordering.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Kept cafe in full compliance with health code standards and achieved consistent scores at 95%.
  • Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
  • Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.

Kitchen Hand

Covered Wagon
07.2016 - 09.2017
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Learned other teammates' work tasks to train as backup.
  • Enhanced customer satisfaction by quickly resolving issues related to food quality or preparation times.

Education

High School Diploma -

Gilbert West High School
Buena Park Ca
06-2000

Skills

  • Health and safety regulations
  • Continuous improvement
  • Timekeeping
  • Food safety compliance
  • Problem-solving
  • Customer service
  • Safe food handling
  • POS terminal operation
  • Money handling
  • Cafe inventory
  • Monitoring food preparation

Certification

Servesafe Certified as Manager

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balance

Interests

Crafting

Timeline

Cafe Manager

Coffee County Board Of Education
09.2017 - Current

Kitchen Hand

Covered Wagon
07.2016 - 09.2017

High School Diploma -

Gilbert West High School

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Jennifer Burkett