Jennifer Burns
Spirit Lake,IA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 3 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
7
7
years of professional experience
Work History
General Manager
Mian Inc, LLC
Spirit Lake, IA
09.2018 - 04.2021
- 21/2 years of, Monitored and ensured staff adhered to all company policies and procedures
- Coordinated schedules and assigned team members' shifts
- Consistently achieved sales goals
- Responsible for profit and loss control
- Responsible for upholding required health and safety standards
- Hired and trained 20 employees
- Responsible for ordering product to keep enough on hand to cover sales
Office
Manger, Care Chiropractic
Tulsa, OK
06.2013 - 03.2016
- Ensure customer satisfaction by on prompt and accurate service
- Cash management and giving accurate change based on customer order
- Accurately filling and preparing insurance billing
- Managed office operations while scheduling appointments for department managers
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Assembly Technician
Whirlpool
Tulsa, OK
08.2014 - 10.2015
- Build ranges to specification
- Follow Mini bill to ensure right ranges are made
- Inspected all work for quality and compliance with design standards
- Kept work areas organized, tidy and clean for maximum productivity
- Assembled and aligned parts and fixtures using hand and power tools
Education
Associate of Arts -
Iowa Lakes Community College
2010
Associate of Science - Accounting
Dakota County Technical College
2001
High School Diploma -
Sheldon Community High School
1992
Skills
- Profit & Loss
- Budgeting
- Restaurant Management
- Payroll
- Food Safety
- Restaurant Experience
- Accounts Receivable
- Additional Information
- EXPERTISE:
- Medical Software Logistical Support Technical Research
- Accounts Receivable Accounts Payable Project Coordination Stocking and Inventory Control Training
- Scheduling
- Problem Anticipation and Resolution
- Sales Promotion
- Focus and Follow-Through
Additional Information
- AREAS OF , Authorized to work in the US for any employer
Timeline
General Manager
Mian Inc, LLC
09.2018 - 04.2021
Assembly Technician
Whirlpool
08.2014 - 10.2015
Office
Manger, Care Chiropractic
06.2013 - 03.2016
Associate of Arts -
Iowa Lakes Community College
Associate of Science - Accounting
Dakota County Technical College
High School Diploma -
Sheldon Community High School
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