Jennifer Burns
Lebanon
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Server
Bidwell Tavern
08.2013 - Current
- Delivered friendly ,attentive service to ensure a positive customer experience.
- Effective balanced multiple priorities while ensuring timely completion of all responsibilities within a fast-paced environment.
- Executed all front -front-of-house transactions through the POS, overseeing order entry, billing and complimentary item procedures.
- De-escalated tense interactions and conflicts, prioritizing the safety and comfort of all patrons and staff.
Psych Technician
Manchester Hospital ECHN
01.2010 - 03.2020
- Took and monitored vital signs, administered medications, blood sugars and EKG
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Leading groups, occupational therapy community goals group ,healthy living skills charting electronic filing system in Medi-tech
- Trained and mentored 15 + new hires on company protocol's. Good experience interviews/hiring effective time management
- Collaborated closely with mental health professionals with treatment plan implementation And deescalation skills
- Provided exceptional support to project leads through daily communication, follow-up on action items, and proactive problemsolving.
- Completed multiple tasks simultaneously to optimize project completion.
Education
Associate of Science - Health Sciences
Goodwin University
East Hartford CT6 2025
Skills
- Managed point of sale (POS) systems to enhance transaction efficiency
- Oversaw electronic health records (EHR) systems to ensure compliance with data standards
- Leveraged Microsoft Office Suite to streamline communication and documentation processes
- Excellent communication
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Problem-solving
Timeline
Server
Bidwell Tavern
08.2013 - Current
Psych Technician
Manchester Hospital ECHN
01.2010 - 03.2020
Associate of Science - Health Sciences
Goodwin University