Jennifer Burrows
Willmar,MN
Summary
Experienced Case Manager, with a proven track record of three years of success in developing and implementing care plans, connecting clients to community resources, and providing intervention services. Well-versed in client advocacy, team collaboration, and maintaining strong relationships with community partners.
Overview
4
4
years of professional experience
Work History
Case Manager
Willmar Public Schools
04.2022 - Current
- Partnered with physicians, social workers, activity therapists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Assisted clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored program performance and outcomes for successful delivery of services.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Assistant Director and Lead Teacher
YMCA Early Learning Center
06.2020 - 04.2022
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Partnered with educators to instruct and mentor students with developmental and physical disabilities.
- Led team of professionals in special projects and daily operations.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Bachelor of Arts - English
California State University - San Bernardino
Palm Desert, CA06.2019
Skills
- Performance Tracking
- Health History Documentation
- Patient Support
- Client Advocacy
- Data Collection and Analysis
- Microsoft Office Competency
- Cross-Functional Collaboration
- Records Management
Timeline
Case Manager
Willmar Public Schools
04.2022 - Current
Assistant Director and Lead Teacher
YMCA Early Learning Center
06.2020 - 04.2022
Bachelor of Arts - English
California State University - San Bernardino
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