Jennifer Butler
Cedar Falls,IA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Pharmacy Manager
Walgreens
Waterloo, IA
02.2019 - Current
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Collaborated with store manager to maintain daily operations.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
Pharmacist
Scott Pharmacy
Fayette, IA
01.2011 - 01.2019
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Pharmacist
Walmart
Manchester, IA
07.2007 - 11.2010
Education
Doctor Of Pharmacy - Pharmacology
University of Iowa
Iowa City, IASkills
- Patient education and counseling
- Workflow optimization
- Pharmacy operations management
- Regulatory compliance
- Training and mentoring
- Staff management
- Performance metrics
- CPR/AED
Timeline
Pharmacy Manager
Walgreens
02.2019 - Current
Pharmacist
Scott Pharmacy
01.2011 - 01.2019
Pharmacist
Walmart
07.2007 - 11.2010
Doctor Of Pharmacy - Pharmacology
University of Iowa