Dynamic Case Coordinator at Norfolk Probate and Family Court with a proven track record in data collection and case documentation. Expert in MassCourts and CJIS, I excel in cross-functional collaboration and active listening, ensuring compliance and enhancing operational efficiency. Recognized for developing solutions that improve automated systems and staff training.
* Coordinate the flow of cases, ensuring proper records and documents are sent to the courtroom.
* Provide guidance and support to staff on case processing, automated systems and court policy and procedures.
* Identify issues within the office and develop solutions, including addressing problems with automated systems like Masscourts and CJIS
* Conduct training for staff on the use of automated systems and other related software.
* Oversee the maintenance of accurate and up to date case files both in physical and electronic formats.
* Serves as a point of contact for attorneys, litigants, law enforcement and the public, providing information and assistance related to probation and other family related court cases.
* Ensure compliance with court orders, probation standards and relevant policies and procedures.
* Comply and report statistics related to probation activities.
* Supervise Support Staff and provide guidance on their work performances.