Jennifer Campbell
Birmingham
Summary
Accomplished manager with extensive experience in sales planning and inventory management. Known for building strong customer relationships and implementing effective operational strategies to enhance profitability.
Overview
4
4
years of professional experience
Work History
General Manager
Wingstop
Birmingham
10.2025 - Current
- Oversaw daily operations, enhancing restaurant performance and service quality.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Addressed customer complaints, contributing to high satisfaction levels.
- Cultivated loyal, long-term customer relationships through proactive account management.
Executive Chef/ Kitchen Manager
Steel City Restaurant
Birmingham
05.2022 - 10.2025
- Developed innovative seasonal menus to enhance customer dining experiences.
- Developed specialty dish offerings that attracted diverse clientele and enhanced menu variety.
- Oversaw kitchen staff to streamline daily operations and improve workflow efficiency.
- Trained new hires on cooking techniques and kitchen safety protocols.
- Managed inventory and ordered supplies to optimize kitchen performance and reduce waste.
- Ensured food quality and presentation met restaurant standards consistently.
- Controlled labor costs through effective use of staff scheduling techniques.
Education
High School Diploma -
Santiago Iglesias Patin
Fajardo Puerto Rico08-1991
Skills
- Operations management
- Budget management
- Revenue forecasting
- Inventory control
- Menu development
- Staff scheduling
- Team leadership
- Customer relationship management
- Business development
- Market growth
- Customer service
- bilingual
Languages
Spanish
Full Professional
Timeline
General Manager
Wingstop
10.2025 - Current
Executive Chef/ Kitchen Manager
Steel City Restaurant
05.2022 - 10.2025
High School Diploma -
Santiago Iglesias Patin