Music Arts Entertainment Faith
Jennifer Canada-Moore
Client Services
Indianapolis,IN
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support.
Overview
7
7
years of professional experience
Work History
Morning Receptionist
Mariott Hotel
Indianapolis, IN
05.2023 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
Guest Room Attendant
Marriott
Indianapolis, IN
01.2023 - 04.2023
- Replenished guest room water glasses, toiletries, and paper products.
- Exercised politeness and discretion when dealing with guests and guest property.
- Inspected rooms to confirm adherence to department standards.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Washed and put away kitchen dishes, utensils and glassware.
Laundry Attendant
Country Inn & Suites By Radisson
Indianapolis, IN
05.2022 - 12.2022
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
Front Desk Agent/Banquet Server
IHG Hotels & Resorts
Indianapolis, IN
08.2021 - 04.2022
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees, and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Valet Attendant
Wallenius Wilhelmsen Logistics
Lafayette, In
2021.01 - 2021.08
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
CNA
American Senior Communities
Lafayette, IN
05.2018 - 12.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated personal hygiene management, feeding and ambulation.
Welder Assistant
Subaru of Indiana Automotive Inc.
Mooresville, In
01.2017 - 04.2018
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Collaborated with engineers and designers to create new parts and assemblies.
Education
Associate of Science - Business Administration And Management
University of Phoenix
Indianapolis, IN06.2010
No Degree -
ResQ Health And Safety
Indianapolis, IN 06.2018 - 08.2018
No Degree - Communications
Catholic Social Services
Indianapolis, IN 06.2023 - Current
Skills
- Office Meetings
- Logging Assessments
- Report Building
- Administrative Support
- Customer and client relations
- Documentation and reporting
- Business administration
- Client Satisfaction
- HIPAA Guidelines
- Guest Relations
- Patient Information
- Catering Coordination
- Direct Supervision
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Healthcare benefits401k matchCareer advancementInterests
Timeline
No Degree - Communications
Catholic Social Services
06.2023 - Current
Morning Receptionist
Mariott Hotel
05.2023 - Current
Guest Room Attendant
Marriott
01.2023 - 04.2023
Laundry Attendant
Country Inn & Suites By Radisson
05.2022 - 12.2022
Front Desk Agent/Banquet Server
IHG Hotels & Resorts
08.2021 - 04.2022
Valet Attendant
Wallenius Wilhelmsen Logistics
2021.01 - 2021.08
No Degree -
ResQ Health And Safety
06.2018 - 08.2018
CNA
American Senior Communities
05.2018 - 12.2020
Welder Assistant
Subaru of Indiana Automotive Inc.
01.2017 - 04.2018
Associate of Science - Business Administration And Management
University of Phoenix
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