Jennifer Carlson
Vidalia,GA
Summary
Accurate front end cashier with several years of hands-on experience scanning items, processing payments and providing first-rate customer service. Outgoing and organized individual possessing outstanding attention-to-detail and mathematics skills. Proficient in pos system operations paired with in-depth knowledge of customer service procedures.
Overview
11
11
years of professional experience
Work History
Customer Service
SE Grocers
Punta Gorda, Florida
04.2022 - 03.2026
- Demonstrated excellent customer service skills at all times.
- Resolved complex customer service issues efficiently and effectively.
- Resolved customer service issues in an efficient manner.
- Provided personalized customer service to ensure customer satisfaction.
Customer Service/Housekeeper
Gardens Home Management Services
Palm Beach Gardens, Florida
06.2015 - 04.2021
- Cleaned and sanitized residential spaces to maintain a healthy environment.
- Organized and restocked cleaning supplies and equipment for efficiency.
- Managed laundry services, including washing, folding, and ironing linens.
- Communicated with clients to understand specific cleaning preferences and needs.
- Interacted pleasantly with clients and guests when performing daily duties.
- Assisted with special projects, such as deep cleaning and seasonal tasks.
- Trained new staff on best practices for effective housekeeping procedures.
- Reported any maintenance issues or damage to supervisors immediately.
Education
Twin Lakes High School
West Palm Beach, FLSkills
- Customer relationship management
- Conflict resolution
- Cleaning protocols
- Inventory management
- Time management
- Team collaboration
- Communication skills
Timeline
Customer Service
SE Grocers
04.2022 - 03.2026
Customer Service/Housekeeper
Gardens Home Management Services
06.2015 - 04.2021
Twin Lakes High School