Jennifer Carr

• Register and intake patients, ensuring accurate information in EMR systems
  Schedule appointments and coordinate services with multiple departments
  Verify insurance coverage, obtain authorizations, and confirm financial information
  Scan, file, and manage patient medical records while maintaining HIPAA compliance
  Handle high-volume calls, respond to inquiries, and provide exceptional customer service
  Efficiently utilize EPIC, Methosoft, Incedo, and Novitaspher systems
  

• Answered calls, managed EMR scheduling, and coordinated patient services
• Verified insurance, processed billing, and managed claims
• Maintained patient records, referrals, and documentation for third-party services
• Supported patient intake, discharge processes, and coordinated chart reviews
• Coordinated patient schedules to optimize clinic workflow and enhance service delivery.
• Managed appointment confirmations and reminders to reduce no-show rates.

Supervised residents and assisted with daily

• Supervised residents and assisted with daily living activities
• Coordinated personal care plans and provided physical, emotional, and spiritual support

living activities

• Coordinated personal care plans and provided physical, emotional, and spiritual support

• Assisted multiple residents with personal care, medication, and daily activities
• Maintained accurate resident records and observed residents’ rights

• Coordinated patient admissions and discharges, ensuring smooth transitions within the unit.
• Managed communication between healthcare providers and patients, enhancing information flow.
• Maintained accurate patient records using electronic health record (EHR) systems. Coordinated admissions, transfers and discharge.
• Scheduled appointments and coordinated daily activities for nursing staff and physicians.
• Assisted in implementing office procedures that improved operational efficiency within the unit.
• Trained new staff on administrative protocols, fostering team collaboration and effectiveness.