Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Carrasco

Carlsbad

Summary

Detail-oriented professional with strong problem-solving and multitasking abilities. Proficient in MS Office and effective communication, consistently delivering high-quality service and timely project updates. Detail-oriented administrative professional with a history of managing office operations and customer service excellence. Demonstrated ability to coordinate projects, maintain accurate records, and support team effectiveness through strong organizational skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Field Technician

Aris Water Midstream
Carlsbad
04.2023 - Current
  • Documented service reports outlining performed repairs and maintenance.
  • Addressed client service inquiries effectively through regular communication.
  • Updated management on progress of assigned projects and tasks consistently.
  • Responded swiftly to emergency situations requiring immediate intervention.
  • Resolved customer inquiries promptly while ensuring high-quality service.
  • Consistently applied company safety policies during daily operations.

Administrative Assistant

Bureau of Land Management
Carlsbad
05.2020 - 04.2023
  • Some Remote Work
  • Managed scheduling and coordination of office meetings and appointments.
  • Assisted in the preparation of documents and reports for land management activities.
  • Organized and maintained electronic filing systems for efficient document retrieval.
  • Trained new employees on office procedures and administrative protocols effectively.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Processed invoices for payment using accounting software applications.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service.

GIS Analyst

Bureau of Land Management
Carlsbad
05.2019 - 05.2020
  • Developed and maintained GIS databases for accurate mapping of land resources.
  • Collaborated with cross-functional teams to integrate GIS technology into planning efforts.
  • Provided training and support to staff on GIS tools and best practices.
  • Ensured compliance with federal regulations in all GIS-related projects and documentation.
  • Collected, created, edited and processed spatial data to support geographic information system emergency management.
  • Developed GIS databases for public and private clients using ArcGIS software.
  • Implemented GIS workflow solutions across multiple departments within an organization.

Circulation District Manager

Carlsbad Current-Argus
Carlsbad
09.2017 - 04.2019
  • Some Remote Work
  • Led district operations to ensure compliance with company policies and procedures.
  • Coordinated inventory management processes to maintain product availability and accuracy.
  • Fostered relationships with local vendors to strengthen supply chain effectiveness.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Supported sales team members to drive growth and development.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.

Education

High School Diploma -

Carlsbad High
Carlsbad, NM
05-2000

NMSU-C
Carlsbad, NM

Skills

  • MS office
  • Multitasking Abilities
  • Verbal communication
  • Calm under pressure
  • Supervision and leadership
  • Task prioritization

Certification

  • Medical Terminology Trainings
  • Afmss Certified
  • CBS
  • LR2000
  • NEPA Anaysis Process
  • Medical Coder Trainings

Timeline

Field Technician

Aris Water Midstream
04.2023 - Current

Administrative Assistant

Bureau of Land Management
05.2020 - 04.2023

GIS Analyst

Bureau of Land Management
05.2019 - 05.2020

Circulation District Manager

Carlsbad Current-Argus
09.2017 - 04.2019

High School Diploma -

Carlsbad High

NMSU-C