Jennifer Cassidy
Escondido,US
Summary
Initiative-taking Clinical Trainer for 15+ years with 25 + years of practical application experience with medical lasers and energy-based devices. Extensive background with the maintenance and development of training programs. A collaborator who is attentive to detail and quality results. Independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
30
30
years of professional experience
Work History
Senior Manager of Clinical Training
INDIBA
03.2023 - Current
- Design, develop, and implement clinical training programs and curricula
- Provide ongoing support and mentorship to clinical staff
- Conduct in-person and virtual training sessions for sales teams, clinical staff, and healthcare professionals
- Organize workshops, seminars, and webinars to educate stakeholders on best practices for product use
- Evaluated hiring, firing, and promotions requests.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Clinical Trainer and Manager
Viveve
02.2017 - 01.2023
- Extensive travel throughout the US providing education to medical professionals on research developments, clinical trial activities and therapeutic approached to women’s health and treatment of female stress urinary incontinence.
- Translated dense, academic research into comprehensive messaging throughout product development process.
- Oversaw and managed the training department
Clinical Manager and Laser Consultant
La Jolla Cosmetic Laser
07.2016 - 01.2017
- Consulted on laser procedures.
- Assisted with liposuction and surgical procedures.
- Assisted with AAAC accreditation for the outpatient surgical center.
- Assisted in treatments and consultations designed for women’s wellness.
- Oversaw operations of back office.
Clinical Application Specialist
Lumenis
04.2011 - 07.2016
- Helped sales with system demonstrations for prospective accounts.
- Responsible for training new and existing accounts.
- Developed new treatment protocols to add value and safety to new and existing technologies.
- Extensive travel throughout the U.S. and abroad.
Laser Specialist and Cosmetic Injector
The Nu Me Laser and Wellness
12.2012 - 02.2014
- Cosmetic injector and laser specialist
- Performed cosmetic injections and laser treatments as a private contractor in a well-established office.
Laser Specialist/Cosmetic Injector
Virginia Beach Dermatology
01.2010 - 12.2012
- Cosmetic injector and laser specialist
- Performed cosmetic injections and laser treatments as a private contractor in a well-established office.
Laser Specialist and Cosmetic Injector
Savior Skin
09.2007 - 01.2010
- Managed the practice, as well as provided laser treatments and cosmetic injections
- Trained all staff on all laser and aesthetic equipment
- Developed marketing strategies.
Laser Specialist and Cosmetic Injector
The Laser Skin and Vein Center of Virginia, Dr. David McDaniel
04.1999 - 09.2007
- Aided in multiple FDA studies and clinical trials involving lasers, energy, and light-based systems
- Performed laser hair removal, tattoo removal, IPL treatments, laser therapies for rosacea, fractional resurfacing, Thermage, Accent RF, LED photo modulation, chemical peels, microdermabrasion, sclerotherapy, and cosmetic injections
- Trained the staff on new and existing equipment.
Surgical Assistant
Tidewater Foot and Ankle Center
06.1997 - 04.1999
- Assisted in surgery
- Obtained and read X-Rays, applied and removed casts, surgical scheduling, assisted physician in the back office, wound care specialist, sutured office surgery patients, F-Scans, medication administration, phlebotomy, IV’s, assessed post-op patients.
Medical Surgical Nurse
Sentara Leigh Hospital
01.1995 - 06.1997
- Staff nurse on a Med/Surg unit, specializing in care of post op orthopedic patients, respiratory therapy, acute and chronic renal patients, and pediatrics
- Assessed post-op patients, administered prescribed medications, wound care, setting up orthopedic traction, IV therapy, EKG’s, and phlebotomy resource.
Education
RN Program -
Tidewater Community College
Virginia Beach, VALPN Certificate - undefined
CDI Nursing Program
Virginia Beach, VA01.1994
Skills
- 3 years of OR experience
- 25 years of experience operating laser, energy and light-based medical devices
- 15 years’ experience as a clinical trainer
- 6 years’ experience in the role of Medical Science Liaison focused on Women’s Health
- 3 years’ experience as US Medical Science Liaison Manager
- Content creator of medical affairs presentations and training materials
- Creation and implementation of a successful virtual training program through the pandemic
- Certified to teach and operate approximately 70 different lasers and energy-based devices
- Certified cosmetic nurse injector and sclerotherapy
- Set up an in-office surgical suite and office accreditation at La Jolla Cosmetic Laser
- Competent with computers and common office software, ie, Word, Excel, PowerPoint, Outlook
Roles And Responsibilities
Design, develop, and implement clinical training programs and curricula. Provide ongoing support and mentorship to clinical staff. Conduct in-person and virtual training sessions for sales teams, clinical staff, and healthcare professionals. Organize workshops, seminars, and webinars to educate stakeholders on best practices for product use. Extensive travel throughout the US providing education to medical professionals on research developments, clinical trial activities and therapeutic approached to women’s health and treatment of female stress urinary incontinence. Translated dense, academic research into comprehensive messaging throughout product development process. Oversaw and managed the training department. Consulted on laser procedures. Assisted with liposuction and surgical procedures. Assisted with AAAC accreditation for the outpatient surgical center. Assisted in treatments and consultations designed for women’s wellness. Oversaw operations of back office. Helped sales with system demonstrations for prospective accounts. Responsible for training new and existing accounts. Developed new treatment protocols to add value and safety to new and existing technologies. Cosmetic injector and laser specialist. Performed cosmetic injections and laser treatments as a private contractor in a busy and well-established office. Cosmetic injector and laser specialist. Performed cosmetic injections and laser treatments as a private contractor in a well-established office. Managed the practice, as well as provided laser treatments and cosmetic injections. Trained all staff on all laser and aesthetic equipment. Developed marketing strategies. Aided in multiple FDA studies and clinical trials involving lasers, energy, and light-based systems. Performed laser hair removal, tattoo removal, IPL treatments, laser therapies for rosacea, fractional resurfacing, Thermage, Accent RF, LED photo modulation, chemical peels, microdermabrasion, sclerotherapy, and cosmetic injections. Trained the staff on new and existing equipment. Assisted in surgery. Obtained and read X-Rays, applied and removed casts, surgical scheduling, assisted physician in the back office, wound care specialist, sutured office surgery patients, F-Scans, medication administration, phlebotomy, IV’s, assessed post-op patients. Staff nurse on a Med/Surg unit, specializing in care of post op orthopedic patients, respiratory therapy, acute and chronic renal patients, and pediatrics. Assessed post-op patients, administered prescribed medications, wound care, setting up orthopedic traction, IV therapy, EKG’s, and phlebotomy resource.
Timeline
Senior Manager of Clinical Training
INDIBA
03.2023 - Current
Clinical Trainer and Manager
Viveve
02.2017 - 01.2023
Clinical Manager and Laser Consultant
La Jolla Cosmetic Laser
07.2016 - 01.2017
Laser Specialist and Cosmetic Injector
The Nu Me Laser and Wellness
12.2012 - 02.2014
Clinical Application Specialist
Lumenis
04.2011 - 07.2016
Laser Specialist/Cosmetic Injector
Virginia Beach Dermatology
01.2010 - 12.2012
Laser Specialist and Cosmetic Injector
Savior Skin
09.2007 - 01.2010
Laser Specialist and Cosmetic Injector
The Laser Skin and Vein Center of Virginia, Dr. David McDaniel
04.1999 - 09.2007
Surgical Assistant
Tidewater Foot and Ankle Center
06.1997 - 04.1999
Medical Surgical Nurse
Sentara Leigh Hospital
01.1995 - 06.1997
RN Program -
Tidewater Community College
LPN Certificate - undefined
CDI Nursing Program
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