Jennifer Castillo
Legal Assistant
Lubbock,TX
Summary
20 + years of experience in Customer Service and Office skills with the desire to become a Paralegal Assistant in a Law Firm with the utilization of professional expertise to enhance the clients' experience. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Triumph Public High School
Lubbock , Texas
05.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- maintained calendars to prepare for meetings and events.
Paralegal
Rocky Ramirez Law Office
Lubbock, Texas
05.2020 - 01.2022
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Researched state statutes, decisions, legal articles, codes and documents.
- Answered phone calls
HR Coordinator
JBS Swift
Greeley, CO
10.2019 - 04.2020
- Maintained human resources information system and kept employee files up to date and accurate.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
Nursing Assistant II
Covenant Lakeside
Lubbock, TX
05.2015 - 08.2019
- Maintained patient stability by checking vital signs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Created new patient charts and answered phones.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Substitute Teacher
Brownfield
Brownfield , TX
09.2013 - 05.2015
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
Clerk
Human Resources
Greeley, CO
12.2009 - 10.2011
- Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements.
- Assisted the Income Maintenance Technician by pulling documentation and organizing files for review.
- Answered phones
Unit Clerk
Covenant Lakeside
Lubbock , TX
03.2007 - 04.2008
- Prepared admissions charts and scanned records.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements.
CSR
Lockline
Evans, CO
02.2004 - 06.2005
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Filed insurance claims for damaged cell phones.
Education
Associates Degree in Paralegal Studies - Paralegal Studies
IBMC
Greeley, COCertified Nursing Assistant - Nursing Assistance
Three Star Nursing
Lubbock, TXSkills
Charting and clinical documentationundefined
Timeline
Administrative Assistant
Triumph Public High School
05.2022 - Current
Paralegal
Rocky Ramirez Law Office
05.2020 - 01.2022
HR Coordinator
JBS Swift
10.2019 - 04.2020
Nursing Assistant II
Covenant Lakeside
05.2015 - 08.2019
Substitute Teacher
Brownfield
09.2013 - 05.2015
Clerk
Human Resources
12.2009 - 10.2011
Unit Clerk
Covenant Lakeside
03.2007 - 04.2008
CSR
Lockline
02.2004 - 06.2005
Associates Degree in Paralegal Studies - Paralegal Studies
IBMC
Certified Nursing Assistant - Nursing Assistance
Three Star Nursing
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