Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer CASTILLO-SALINAS

Clifton,USA

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bilingual Family/Therapeutic Navigator

Hilltop
11.2024 - Current
  • Provided bilingual family navigation services, helping families make progress, access resources, complete referrals, manage budgeting, utilize emergency funding. Conducted outreach and referral follow-ups.
  • Managed documentation and administrative tasks, including Colorado Family Support Assessments, records in Basecamp, Salesforce, and Therapy Notes, and billing for all appointments.
  • Provided scheduling support to multiple individuals by making appointments, managing meetings, calendars and implemented comprehensive case management plans to address client needs and goals using Strengthening Families Protective Factors Framework.

Family Service Specialist

Centro de la Familia
02.2024 - 09.2024
  • Strengthened parent-child relationships by supporting parents as primary educators, collaborating with teachers to promote family engagement in children's learning at home, school, and in the community.
  • Built partnerships with community organizations to enhance family well-being, facilitate connections, and provide comprehensive services tailored to families' strengths, interests, and needs.

Teacher Assistant

Palisade High School
08.2016 - 05.2019
  • Assisted in grading assignments and keeping track of student progress.
  • Participated in team meetings and collaborated with other teachers and aides to improve classroom strategies and lesson plans.
  • Assisted with classroom management and organization, including setting up and cleaning up materials and supplies.
  • Demonstrated patience, compassion, and adaptability while working with diverse groups of students.

Front Desk Assistant

Mesa County Valley School District 51
09.2018 - 03.2019
  • Provided translation services for non-English speaking clients at the front desk. Responded to and resolved customer inquiries and complaints.
  • Managed front desk operations, including answering phones and greeting visitors. and office filing systems and kept records up to date.
  • Maintained a professional and welcoming atmosphere for clients and guests.

Education

Bachelor of Arts - Psychology

Colorado Mesa University
Grand Junction, CO
12.2023

Skills

  • Bilingual
  • Tenacious Work Ethic
  • Client Confidentiality
  • Rapid Learning
  • Open Mindedness

Certification

  • Applied Suicide Intervention Skills Training - Living Works | June 2023
  • First Aid, CPR & AED - ncs LEARNING | February 2024
  • CFSA - Family Resource Center Association | December 2024
  • Protective Factors Framework | December 2024

Timeline

Bilingual Family/Therapeutic Navigator

Hilltop
11.2024 - Current

Family Service Specialist

Centro de la Familia
02.2024 - 09.2024

Front Desk Assistant

Mesa County Valley School District 51
09.2018 - 03.2019

Teacher Assistant

Palisade High School
08.2016 - 05.2019

Bachelor of Arts - Psychology

Colorado Mesa University

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