Xiohanny Gamboa
Jenks,OK
Summary
Compassionate Child and Adolescent Advocate, with more than 8 years of experience. Empathetic and caring with excellent relationship-building skills. Also skilled active listener and innovative problem-solver with excellent oral and written communication skills, especially in Spanish. Passionate for supporting victims of violence. Committed to maintaining confidentiality and detailed records. Known for providing caring and comprehensive support to families and children. Highly organized, proactive and punctual team-oriented mentality. Motivated with strong drive to succeed.
Overview
13
13
years of professional experience
Work History
Bilingual Family Advocate
Tulsa Educare
Tulsa, OK
09.2022 - Current
- Collaborated with community partners such as schools, hospitals, social service organizations. to provide comprehensive services to families in need.
- Provided case management services to families in need of assistance.
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Assisted families with completing paperwork required by various government programs or services.
- Attended trainings and workshops on topics related to family advocacy work.
- Provided crisis intervention services during times of emergency or distress.
- Coordinated referrals for mental health services and other specialized services.
- Conducted home visits and kept in contact with families by phone in accordance with agency policies.
- Utilized task prioritization and data organization skills to effectively manage large caseload.
- Identified appropriate community resources and provided referrals for services.
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
Warehouse Fulfillment Associate
Amazon
Tulsa, OK
09.2020 - 09.2022
- Pulled merchandise to fulfill orders to specification.
- Prepared inventory for shipment by attaching tags and labels.
- Conducted inventory transactions using scanner gun.
- Packaged items with appropriate materials to prevent damage during shipping.
- Placed products on conveyors for final wrapping and shipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Read tickets accurately to pick out important information and correctly complete orders.
- Assisted with inventory management by conducting regular cycle counts and product audits.
- Identified unsafe materials within packages and notified proper personnel.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
Sales Associate
Avantive Solutions
Tulsa, OK
06.2020 - 09.2020
- Answered incoming telephone calls to provide store, products and services information.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed trusting relationships with customers by making personal connections.
- Used technology resources to assist customers in locating and selecting items.
- Worked with fellow sales team members to achieve group targets.
Gender Violence Advocate
Municipal Women's Institute
El Tigre, Venezuela
03.2018 - 09.2019
- Conciliations in matters of gender-based violence in the administrative phase.
- Referred cases to prosecutors and courts.
- Gave talks about gender violence and the laws that regulate it.
- Legal advice and support to the victims in the security institutions.
- Referred cases to the multidisciplinary team, especially, psychological help.
Children and Adolescents Advocate
Municipal Child Foundation
San Jose De Guanipa, Venezuela
08.2015 - 05.2016
- Conciliation in administrative phase of child support and visitation regime.
- Legal advice in court proceedings regarding children and adolescents.
- Gave talks in schools and neighborhoods about the duties and rights of children and adolescents, and laws that protect them, prevention of drug abuse, domestic violence and early pregnancy.
Attorney
Municipal Council for Children and Adolescents
Merida, Venezuela
02.2013 - 09.2014
- Conciliation in administrative phase of child support and visitation regime.
- Legal advice in court proceedings regarding children and adolescents.
- Supervised school’s advocates and reviewed their conduct’s manuals.
- Gave talks about the duties and rights of children and adolescents and, laws that protect them.
- Drafted travel authorizations inside and outside the country.
Children and Adolescents Advocate
Municipal Advocate for Children and Adolescents
Merida, Venezuela
11.2011 - 01.2013
- Conciliation in administrative phase of child support and visitation regime.
- Legal advice in court proceedings regarding children and adolescents.
Education
Specialization in Family Law -
Catholic University of Tachira
XiohannyGuanipaSan Cristobal, Venezuela02.2019
Bachelor in Law -
Los Andes University
Merida Venezuela07.2011
High School Diploma -
San Antonio High School
El Tigre, Venezuela07.2005
Skills
- Written and Verbal Communication
- Active Listening
- Childcare Support
- Relationship Building
- Data Confidentiality
- Microsoft Office
- Problem Solving
- Customer Service
- Collaboration and Teamwork
- Attention to Detail
- Community Advocacy
- Cultural Sensitivity
- Bilingual
- Knowledge of child development, child abuse, and the effects of trauma
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Bilingual Family Advocate
Tulsa Educare
09.2022 - Current
Warehouse Fulfillment Associate
Amazon
09.2020 - 09.2022
Sales Associate
Avantive Solutions
06.2020 - 09.2020
Gender Violence Advocate
Municipal Women's Institute
03.2018 - 09.2019
Children and Adolescents Advocate
Municipal Child Foundation
08.2015 - 05.2016
Attorney
Municipal Council for Children and Adolescents
02.2013 - 09.2014
Children and Adolescents Advocate
Municipal Advocate for Children and Adolescents
11.2011 - 01.2013
Specialization in Family Law -
Catholic University of Tachira
Bachelor in Law -
Los Andes University
High School Diploma -
San Antonio High School
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