Detail-oriented administrative professional with expertise in office management, scheduling, and communication. Streamlines operations and supports executive teams through effective multitasking and adaptability. Collaborative approach drives organizational goals while fostering a positive work environment.
Directed administrative operations for seven CPAs, enhancing workflow efficiency and streamlining processes.
Mentored and coached staff to ensure compliance with job responsibilities and performance standards.
Developed and executed systems for monitoring and reporting office performance, improving communication with clients and vendors.
Partnered with management to nurture a workplace culture focused on equity, inclusivity, and cultural awareness.
Facilitated training programs for staff on professional best practices to guarantee exceptional service delivery.
Maintained confidentiality of sensitive information through adherence to privacy policies and secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Oversee administrative procedures for seven CPAs, improving workflow efficiency and streamlining operations.
Managed document preparation and data entry, ensuring accuracy in client records.
Assisted Deputy Director in developing protocols, policies, and procedures that improved departmental efficiency.
Coordinated recruitment, training, and performance evaluations for new staff, ensuring smooth onboarding and team integration.
Managed communication with internal teams and external stakeholders to ensure the timely completion of all deliverables.
Liaised between department staff and external agencies to facilitate collaboration on projects, strengthening interdepartmental relationships.
Facilitated holocracy culture initiatives at GlassFrog to enhance organizational structure and employee engagement.
Managed records and data for grievances, arbitrations, and personnel issues to ensure compliance and informed decision-making.
Consulted on labor relations matters, supporting management in compliance and accurate reporting.
Coordinated with state agencies to resolve sensitive HR issues and represented the agency in external meetings.
Coordinated with state agencies to resolve sensitive HR issues, effectively representing the agency in external meetings.
Led training sessions for junior analysts on best practices in development analysis techniques, enhancing overall team competence.
Optimized resource allocation across multiple concurrent projects by developing efficient scheduling methods based on priority rankings established collectively with the team''s input.
Cultivated strong relationships with external partners, facilitating successful collaborations on various projects.
Developed strong relationships with external partners, contributing to successful collaborations on various projects.
Completed CPR and First Aid training to ensure safety preparedness in emergency situations.
Ethical and Social Responsibility
Industrial/Organizational Psychology
Psychology
Scientific Inquiry
Change Management
Communication
Regenerative Entrepreneurship & Business Development –
Marketing & Storytelling for Impact – Master branding, web development, and digital storytelling to amplify the reach of social and environmental initiatives.
Leadership & Systemic Strategy – Lead innovative projects
Business Model Canvas
Value Proposition Canvas