Professional Summary
Overview
Work History
Education
Skills
Timeline

Jennifer Cazel

Block Advisors/McSwain & Company
Lacey,WA
18
years of professional experience

Detail-oriented administrative professional with expertise in office management, scheduling, and communication. Streamlines operations and supports executive teams through effective multitasking and adaptability. Collaborative approach drives organizational goals while fostering a positive work environment.

Work History

Administrative Assistant

7 Years 5 Months
Block Advisors/McSwain & Company | 11.2018 - 04.2026

Directed administrative operations for seven CPAs, enhancing workflow efficiency and streamlining processes.
Mentored and coached staff to ensure compliance with job responsibilities and performance standards.
Developed and executed systems for monitoring and reporting office performance, improving communication with clients and vendors.
Partnered with management to nurture a workplace culture focused on equity, inclusivity, and cultural awareness.
Facilitated training programs for staff on professional best practices to guarantee exceptional service delivery.

Maintained confidentiality of sensitive information through adherence to privacy policies and secure filing systems.

Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Oversee administrative procedures for seven CPAs, improving workflow efficiency and streamlining operations.

Managed document preparation and data entry, ensuring accuracy in client records.

Administrative Assistant

1 Year 4 Months
Washington Technology Services | 07.2017 - 11.2018

Assisted Deputy Director in developing protocols, policies, and procedures that improved departmental efficiency.

Coordinated recruitment, training, and performance evaluations for new staff, ensuring smooth onboarding and team integration.

Managed communication with internal teams and external stakeholders to ensure the timely completion of all deliverables.

Liaised between department staff and external agencies to facilitate collaboration on projects, strengthening interdepartmental relationships.

Facilitated holocracy culture initiatives at GlassFrog to enhance organizational structure and employee engagement.

Labor Relations Administrative Assistant

3 Years
Department of Corrections | 01.2014 - 01.2017

Managed records and data for grievances, arbitrations, and personnel issues to ensure compliance and informed decision-making.

Consulted on labor relations matters, supporting management in compliance and accurate reporting.

Coordinated with state agencies to resolve sensitive HR issues and represented the agency in external meetings.

Coordinated with state agencies to resolve sensitive HR issues, effectively representing the agency in external meetings.

Training and Development Analyst |

6 Years
Department of Corretions | 01.2008 - 01.2014

Led training sessions for junior analysts on best practices in development analysis techniques, enhancing overall team competence.

Optimized resource allocation across multiple concurrent projects by developing efficient scheduling methods based on priority rankings established collectively with the team''s input.

Cultivated strong relationships with external partners, facilitating successful collaborations on various projects.

Developed strong relationships with external partners, contributing to successful collaborations on various projects.

Completed CPR and First Aid training to ensure safety preparedness in emergency situations.

Education

Master of Science - Industrial-organizational (I-O) Psychology

University of Phoenix | Phoenix, AZ | 05-2025

Ethical and Social Responsibility

Industrial/Organizational Psychology

Psychology

Scientific Inquiry

Change Management

Communication

Bachelor of Arts - Business Management

Evergreen State College | Olympia, WA | 03-2022

Regenerative Entrepreneurship & Business Development –

Marketing & Storytelling for Impact – Master branding, web development, and digital storytelling to amplify the reach of social and environmental initiatives.

Leadership & Systemic Strategy – Lead innovative projects

Business Model Canvas

Value Proposition Canvas

Skills

Team Collaboration
Project management
Workforce planning
Employee Relations
Strategic communication
Workplace Inclusivity
Data management
Onboarding Support
Team Guidance
Office management
Calendar coordination
Conflict Management

Timeline

Administrative Assistant

Block Advisors/McSwain & Company
11.2018 - 04.2026Read More

Administrative Assistant

Washington Technology Services
07.2017 - 11.2018Read More

Labor Relations Administrative Assistant

Department of Corrections
01.2014 - 01.2017Read More

Training and Development Analyst |

Department of Corretions
01.2008 - 01.2014Read More

Evergreen State College

Bachelor of Arts from Business Management
Read More

University of Phoenix

Master of Science from Industrial-organizational (I-O) Psychology
Read More
Jennifer Cazel