Jennifer Cedillo
Fredericksburg,TX
Summary
Dynamic leasing consultant with a proven track record at Algarita Fredericksburg, excelling in customer service and property marketing. Skilled in lease agreements and CRM software, I fostered tenant satisfaction through effective communication and prompt issue resolution, enhancing retention rates and community engagement. Passionate about building rapport and mentoring teams for success.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Algarita Fredericksburg
02.2025 - Current
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Distributed and followed up on tenant renewal notices.
- Managed social media accounts showcasing community features, amenities, and events that attracted potential renters'' attention.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Verified tenant incomes and other information before accepting lease applications.
Restaurant Owner
La Chaparrita's Antojoitos
07.2022 - Current
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
Production Supervisor
Chef Rubber
09.2019 - 07.2020
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Customer service expertise
- Lease agreements
- CRM software
- Leasing and sales
- Phone and email etiquette
- Application processing
- Telephone and email etiquette
- Property tours
- Clear communication
- Lease renewals
- Leasing terms and specifications
- Training and mentoring
- Background checks
- Property marketing
- Background check process
Languages
English
Native or Bilingual
Timeline
Leasing Consultant
Algarita Fredericksburg
02.2025 - Current
Restaurant Owner
La Chaparrita's Antojoitos
07.2022 - Current
Production Supervisor
Chef Rubber
09.2019 - 07.2020
Similar Profiles
Chasity Williams-GroomsChasity Williams-Grooms
Deputy Sheriff at City Of FredericksburgDeputy Sheriff at City Of Fredericksburg
Emma GravesEmma Graves
Front Desk Receptionist at Fredericksburg Animal HospitalFront Desk Receptionist at Fredericksburg Animal Hospital
Brayden GreerBrayden Greer
Marina Manager at The City of FredericksburgMarina Manager at The City of Fredericksburg
Dion CruzDion Cruz
Personal Shopper/ Curbie at H-E-BPersonal Shopper/ Curbie at H-E-B
M. Cristina FloresM. Cristina Flores
Office Manager at Culligan WaterOffice Manager at Culligan Water