Summary
Overview
Work History
Education
Timeline
Generic

Jennifer C. Hall

Tampa

Summary

To secure a career where I can fully utilize my education and experience while contributing to the success of my employer.

Highly skilled Relationship Specialist with solid background in managing, building and maintaining strong client relationships. Strengths include exceptional communication skills, ability to resolve conflicts and understanding customer needs to deliver satisfactory solutions. Previous roles demonstrated ability to contribute positively to team dynamics while ensuring individual targets are met or exceeded.

Overview

12
12
years of professional experience
1995
1995
years of post-secondary education

Work History

MCC Lending Relationship Specialist

Suncoast Credit Union
Tampa
09.2021 - Current
  • Answers a high volume of telephone inquiries and processes advanced account transactions in a prompt, accurate, and professional manner.
  • Provides information and assistance to members and prospective members concerning the Credit Union's products and services.

Claims Assistant

Direct General Insurance
Tampa
10.2017 - 08.2021
  • Assist adjusters by sending out PIP Demands, Benefit Exhausted Letters, and PIP Logs, by fax or regular mail in a timely manner.
  • Run the mailroom as a backup when needed.
  • Have access to FedEx to send overnight priority packages.
  • Cover the front desk when needed for breaks or backup.

Senior CSR Representative/ Claims Representative

Direct General Insurance
Tampa
06.2013 - 10.2017
  • Licensed Representative to take loss report information.
  • Provide excellent service, providing claim processes, repair procedures, and facilitating active claims process.
  • Review insurance policy to determine coverage and application.
  • Verification of proper coverage and condition.

Education

King High
Tampa, FL

Diploma
Tampa, FL

Timeline

MCC Lending Relationship Specialist

Suncoast Credit Union
09.2021 - Current

Claims Assistant

Direct General Insurance
10.2017 - 08.2021

Senior CSR Representative/ Claims Representative

Direct General Insurance
06.2013 - 10.2017

King High

Diploma
Jennifer C. Hall