Jennifer Chavira
The Colony
Summary
Detail-oriented administrative professional with a strong background in customer service and office administration. Committed to enhancing operational efficiency and ensuring effective communication.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Lewisville Independent School District
Lewisville, TX
09.2020 - Current
- Prepare written correspondence, forms, schedules, or reports using a personal computer.
- Prepare instructional materials, meeting agendas, honor rolls, graduation lists, and campus communication as requested, using a district computer.
- Maintain a daily teacher attendance log and records for substitute teachers.
- Monitor and process personnel time records including leave requests and reports.
- Compile information and submit to the central office according to established deadlines.
- Assist students, teachers, and parents as needed.
- Receive incoming calls, take reliable messages, and route to appropriate staff.
- Perform routine bookkeeping tasks including simple arithmetic operations to maintain campus budget records.
- Prepare and process purchase orders.
- Receive, store, and issue supplies and equipment.
- Prepare and make cash deposits for activity account(s). May be responsible for maintenance of activity checkbook(s) and ledger(s).
- Assist with coordination of faculty meetings and campus activities.
- Assist with campus budget preparation.
- Maintain inventory of fixed assets, equipment, and supplies.
- Sort, distribute, or deliver mail and other documents.
- Maintain confidentiality.
Customer Service Representative
City of Lewisville
Lewisville, TX
05.2016 - 09.2020
- Resolved customer inquiries and issues efficiently using knowledge of city services and policies.
- Maintain a clean and organized checkout area.
- Receives and processes payments from the public for City services; receives payments directly from customers, by mail, night drop or through interdepartmental mail; posts payments received to appropriate accounts in computer systems; makes change and issues receipts to customers as required.
- Balances cash drawer and prepares receipts for bank deposit.
- Processes requests from customers for connection or re-connection of services, water meter re-reads, etc., and forwards same to Billing Clerks and/or Meter Readers for follow-up.
- Files records of transactions, such as daily reports.
- Performs all other related duties as assigned.
Lead Cashier
Sodexo USA
Plano, TX
04.2012 - 05.2016
- Greet customers and assist with inquiries.
- Process sales transactions using cash registers or point-of-sale systems.
- Collect payments in cash, credit, or debit and issue receipts.
- Maintain a clean and organized checkout area.
- Balance cash drawer at the beginning and end of shifts.
- Handle returns, exchanges, and customer complaints.
- Provide product information and help customers locate items.
- Cross-sell products and promote current sales or discounts.
- Ensure accurate pricing and scanning of items.
- Assist with restocking shelves and maintaining store displays.
Education
High School Diploma -
The Colony High School
The Colony, TX05.2006
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Effective organizational, communication, and interpersonal skills
Timeline
Administrative Assistant
Lewisville Independent School District
09.2020 - Current
Customer Service Representative
City of Lewisville
05.2016 - 09.2020
Lead Cashier
Sodexo USA
04.2012 - 05.2016
High School Diploma -
The Colony High School