Jennifer Cisneros
Fishers,IN
Summary
Exceptionally resourceful Licensed Esthetician with 3 years of experience in an upscale salon and spa. Committed to maintaining the highest standards of service. Experience includes skin care facials, waxing, peels, acne treatments, microdermabrasion as well as a distinguished understanding of skin health. Dedicated to correct diagnostics and accurate recordkeeping. Successful at personal relations use and designing specific and individualized regimens for patient care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server Shift Leader
Sahms Corporation
10.2021 - 08.2022
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Executive Assistant
Ov Beauty & Spa
02.2020 - 01.2022
- Handled confidential and sensitive information with discretion and tact.
- Worked with senior management to initiate new projects and assist in various processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Education
Associate of Science -
Ivy Tech Community College of Indiana
Indianapolis, INPrestige Beauty School
5151 E 82nd St Suite 400, Indianapolis,IN 46250Skills
- Time Management
- External Communications
- Language Interpretation
- Cultural Awareness
- Interpersonal Communications
Certification
Bilingual Certification by The Ministry of Education and Science of the Kingdom of Spain.
Languages
Spanish
Native or Bilingual
Timeline
Server Shift Leader
Sahms Corporation
10.2021 - 08.2022
Executive Assistant
Ov Beauty & Spa
02.2020 - 01.2022
Associate of Science -
Ivy Tech Community College of Indiana
Prestige Beauty School
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