Jennifer Clemente
Weehawken,NJ
Summary
Results-oriented leasing professional with a strong background in community engagement and operational excellence. Recognized for achieving Leasing Professional of the Year in 2023, leveraging attention to detail and sales techniques to enhance resident experiences and optimize leasing performance.
Overview
5
5
years of professional experience
Work History
Leasing Professional
The Walcott Hackensack
Hackensack, NJ
11.2022 - Current
- Played a key role in the successful lease‑up of a new construction community, driving strong absorption through proactive prospect outreach, professional tours, and consistent follow‑up strategies
- Conducted daily community walks to inspect curb appeal, amenities, model units, and overall property conditions, ensuring the community was tour‑ready and aligned with brand standards
- Consistently met and exceeded leasing, occupancy, and traffic‑to‑lease conversion goals during both lease‑up and stabilized phases
- Recognized for outstanding performance by earning Leasing Professional of the Year – Lease‑Up 2023, officially awarded in 2024
- Transitioned from lease‑up to stabilized operations, maintaining occupancy levels and enhancing resident satisfaction
- Executed lease renewals and resident retention strategies, minimizing turnover and supporting consistent NOI performance
- Demonstrated strong working knowledge of Onesite and CRM systems, utilizing platforms to manage prospect activity, leasing workflows, resident records, and reporting accuracy
- Assisted in ACM‑level responsibilities, including preparing and managing:AME reports
Monday ownership reports
Resident charges and account accuracy
Supporting accurate billing and account management through system audits and scan checks
- Supported ownership and management by ensuring timely, accurate reporting and maintaining clear communication between onsite and corporate teams
- Coordinated monthly resident events to boost community engagement and improve resident satisfaction
- Promoted resident events and property initiatives by creating and uploading content to the community’s social media accounts
- Delivered exceptional customer service throughout the full resident lifecycle, from initial inquiry through renewal
- Demonstrated leadership, accountability, and adaptability while supporting both front‑line leasing functions and management‑level operations
Leasing Professional
3 Journal Square
Jersey City, New Jersey
06.2021 - 11.2022
- Maintained consistent, stabilized occupancy by supporting daily leasing operations in established community
- Conducted professional apartment tours and clearly communicated floor plans, pricing, amenities, and community policies
- Managed prospect follow‑up, application processing, and leasing workflows using RealPage
- Processed lease applications, screenings, move‑ins, and move‑outs accurately and in compliance with company policies and Fair Housing guidelines
- Addressed resident inquiries and concerns with professionalism to deliver high‑quality customer service
- Coordinated with maintenance teams to ensure unit readiness and address service requests and resident needs
- Conducted daily property walks to monitor curb appeal, cleanliness, signage, amenities, and overall community standards
- Maintained organized and accurate resident files and leasing records within RealPage
Education
Associate of Science -
Bergen Community College
Paramus, NJ05-2019
Skills
- Leasing strategies
- Tenant relations
- CRM systems
- OneSite / RealPage
- Problem solving
- Attention to detail
- Time management
- Team building
- Bilingual communication
Timeline
Leasing Professional
The Walcott Hackensack
11.2022 - Current
Leasing Professional
3 Journal Square
06.2021 - 11.2022
Associate of Science -
Bergen Community College