Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Conti

Summary

Motivated and detail-oriented professional seeking a challenging position where I can utilize my strong organizational, communication, and problem-solving skills to contribute to the success of the organization while continuing to develop my abilities and grow professionally.

Overview

9
9
years of professional experience

Work History

Medical Coordinator

NYU Langone South Shore Neurologic Associates
07.2022 - Current
  • Schedule and coordinate patient appointments, referrals, procedures.
  • Serve as a liaison between patients, healthcare providers, and external services to streamline care delivery.
  • Support providers with scheduling, documentation, and clinical workflow optimization.
  • Manage incoming calls, emails, and correspondence related to patient care.
  • Coordinate referrals to specialists, imaging centers, and labs, ensuring timely access to care.
  • Help patients understand treatment plans, test results, and provider instructions.

Barista Trainer

Starbucks
01.2021 - 07.2022
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Handled cash and processed payments accurately to avoid errors.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Manager

Ralph's Italian Ices
03.2020 - 07.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Provided training and mentoring to employees.

Guest Service Associate

European Wax Center
11.2019 - 03.2020
  • Provided excellent customer care by responding to requests, assisting with product selection.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments.
  • Used professional knowledge to recommend and sell packages tailored to customers needs.

Receptionist

Garden OBGYN
10.2019 - 11.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Scheduled appointments and procedures.

Tanning Consultant

European Image Tanning Salons
06.2016 - 07.2019
  • Educated clients on health and safety of tanning facilities and procedures.
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Spray tanned customers daily upon their requests.

Education

Certificate -

VEEB EMS
Bethpage, NY
07-2021

Bachelor of Science - Criminal Justice: Law Enforcement Technology

SUNY, Farmingdale
Farmingdale, NY
05-2020

Associate of Arts - Liberal Arts And Sciences

Nassau Community College
Garden City, NY
06-2017

Skills

  • Maintaining patient records
  • HIPAA compliance
  • Insurance verification
  • Verbal communication
  • Time management
  • Team collaboration
  • Problem-solving
  • Critical thinking

Timeline

Medical Coordinator

NYU Langone South Shore Neurologic Associates
07.2022 - Current

Barista Trainer

Starbucks
01.2021 - 07.2022

Manager

Ralph's Italian Ices
03.2020 - 07.2022

Guest Service Associate

European Wax Center
11.2019 - 03.2020

Receptionist

Garden OBGYN
10.2019 - 11.2019

Tanning Consultant

European Image Tanning Salons
06.2016 - 07.2019

Certificate -

VEEB EMS

Bachelor of Science - Criminal Justice: Law Enforcement Technology

SUNY, Farmingdale

Associate of Arts - Liberal Arts And Sciences

Nassau Community College

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