Jennifer Cook
Bonifay,FL
Summary
Dynamic and detail-oriented Medical Receptionist with experience at VFHC of Chipley, adept at managing patient scheduling and insurance verification. Recognized for maintaining HIPAA compliance and fostering a welcoming environment. Proficient in electronic medical records and skilled in communication, ensuring efficient operations and exceptional patient care.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
VFHC of Chipley
01.2020 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Childcare Assistant
Washington County Christian School
09.2017 - 06.2018
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Education
High School -
Washington County Christian School
Chipley, FL05.2018
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Office administration
- HIPAA compliance
- Insurance verification
- Payment collection
- Reminder calls
- Records management
- Electronic medical records
- Paperwork coordination
Timeline
Medical Receptionist
VFHC of Chipley
01.2020 - Current
Childcare Assistant
Washington County Christian School
09.2017 - 06.2018
High School -
Washington County Christian School
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