Jennifer Coppell
Natick ,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Bartender
Courtyard By Marriott
10.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Retail Flea Market Vendor
Owner Auntie's Thrift
04.2008 - Current
- Answered questions and assisted customers with item selection and location.
- Processed transactions by calculating purchase totals and collecting payments.
- Displayed and promoted Type products at industry events to drive brand awareness and increase sales.
- Delivered products to Type customers at negotiated prices.
- Reconciled inventory and customer orders regularly to monitor product availability.
- Set up displays and signage to attract customers and boost sales for Product or Service.
Server
Sunnyside Cafe
05.1996 - 03.2020
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Assistant Clinic Coordinator
Southborough Medical Group
02.2007 - 05.2009
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Education
Certificate - Medical Assistant
Bryman Institute
Brighton, MA04.2001
Skills
- Guest Satisfaction
- Food and Beverage Management
- Responsible Alcohol Service
- Customer Service
- Handling Difficult Customers
- Micros POS
- Hospitality Service Expertise
- Credit and Cash Transactions
- Complex Problem-Solving
- Cash Handling and Management
- Proficient in Epic and Medi-Tech electronic medical records
Timeline
Bartender
Courtyard By Marriott
10.2022 - Current
Retail Flea Market Vendor
Owner Auntie's Thrift
04.2008 - Current
Assistant Clinic Coordinator
Southborough Medical Group
02.2007 - 05.2009
Server
Sunnyside Cafe
05.1996 - 03.2020
Certificate - Medical Assistant
Bryman Institute
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