Jennifer Costello
Lewiston,ME
Summary
Experienced with crisis intervention and providing essential support to vulnerable populations. Utilizes strong communication and empathy to build trust and rapport with clients. Knowledge of conflict resolution techniques and creating safe, supportive environment.
Qualified Shelter Advocate with solid foundation in providing comprehensive support to individuals in need. Successfully managed crisis intervention and conflict resolution, while ensuring safe environment. Demonstrated empathy and strong communication skills, fostering trust and rapport with clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shelter Advocate
St Martins Deporres
Lewiston, Me
08.2024 - 07.2025
- Developed and implemented individualized support plans for shelter residents.
- Conducted intake assessments to determine immediate needs and appropriate resources
- Facilitated communication between residents and external service providers.
- Connected clients with community resources and services, empowering them to achieve self-sufficiency and stability.
Pss CNA
Sarah Frye home
Auburn, ME
07.2023 - 10.2024
- Providing Personal Care
- Assisting clients with activities of daily living (ADLs), such as bathing, dressing, grooming, toileting, and mobility.
- Monitoring and Reporting
- Observing changes in a client’s physical, mental, or emotional condition and reporting concerns to supervisors, nurses, or family members
CNA - Certified Nursing Assistant
AllMed Staffing Inc.
Windham, ME
08.2020 - Current
- Pss care
- CNA roles and responsibilities
Pss
Complete Home Health Care
Lewiston, ME
05.2016 - Current
- Provide basic care and needs to clients on an individual basis
Pss
We Get Staffed, LLC
Auburn, ME
09.2020 - 08.2022
- Pss care
Education
Crma - Crma
Crma -private
Auburn Maine 06.2026
Cna - Cna
Central Maine Medical Center College of Nursing and Health Professions
Lewiston, ME10.2002
General - High school or equivalent
Lewiston adult education
Lewiston, ME09.2001
Skills
- Patient assessment
- Hospice care
- Medication management
- Memory care
- Interpersonal skills
- Food preparation
- Cooking
- In-home healthcare experience
- Mobility assistance
- Home & community care
- Shaving (patient care)
- Providing care for clients - Clients cared for monthly 3
- Medical records
- Oral hygiene
- Pet care
- Experience with individuals with mental health conditions
- Background checks
- Independent living facility experience
- Bathing assistance
- Vacuuming
- Geriatrics
- Patient care
- Meal assistance
- Dishwashing
- Dementia care
- Caring for individuals with multiple sclerosis
- Manual handling
- Caregiving - Caregiving experience (3-5 years)
- Caring for individuals with cerebral palsy
- Meal preparation
- Hair care assistance
- Hospitality
- On time and efficient
- Housekeeping assistance
- Resident's rights
- Older adults
- Sales
- Dressing assistance
- Managed Certified Nursing Assistants (CNAs)
- Anatomy knowledge
- Rehabilitation center experience
- Working with people with disabilities
- Open to learning new skills
- Toileting assistance
- Dusting
- Nursing home experience
- Home care
- Care plans
- Hospital experience
- Medical terminology
- Acute care
- Work well with others
- Patient service
- Teaching experience with young children
- Senior care
- Health monitoring assistance
- Laundry
- HIPAA
- Skin care
- Daycare
- Blood glucose testing
- Personal grooming assistance
- Vital signs
- Assisted living
- Experience with children
- House cleaning assistance
- Assisting with ADLs
- Medication administration
- Group home experience
- Patient observation
- Mopping
- Home health
- Nail care
- Cleaning
- Emotional support for ADL
- Caring for individuals with Parkinson's disease
- Caring for individuals with stroke
- First aid
- Computer skills
- Communication skills
- Nursing
- POS systems
- Bakery
Certification
- Certified Nursing Assistant (CNA) September 2022 to September 2024
- Driver's License
- Certified Home Health Aide
- Certified Alzheimer's Disease And Dementia Care Trainer (CADDCT)
- CNA
- State Tested Nursing Assistant
- Medical License
Timeline
Shelter Advocate
St Martins Deporres
08.2024 - 07.2025
Pss CNA
Sarah Frye home
07.2023 - 10.2024
Pss
We Get Staffed, LLC
09.2020 - 08.2022
CNA - Certified Nursing Assistant
AllMed Staffing Inc.
08.2020 - Current
Pss
Complete Home Health Care
05.2016 - Current
Cna - Cna
Central Maine Medical Center College of Nursing and Health Professions
General - High school or equivalent
Lewiston adult education
Crma - Crma
Crma -private