Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Crenshaw

Enid,OK

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Owner/Agent

PlanPro Insurance Group
02.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Owner/Agent

Jennifer Crenshaw Farmers Insurance
06.2022 - 02.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Insurance Producer

Mike Stuber Farmers Insurance
05.2019 - 06.2022
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
  • Adhered to all regulations for insurance sales.
  • Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.

Intake Coordinator

Loaves And Fishes
08.2017 - 08.2018

Coordinated with clients for food necessities and basic needs for day to day living for themselves and their families.

  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
  • Supported office staff and operational requirements with administrative tasks.

Education

Bachelor of Science - Elementary Education

Oklahoma State University
Stillwater, OK
12.1992

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Staff hiring
  • Business launch
  • Administrative Oversight
  • Sales management

Timeline

Owner/Agent

PlanPro Insurance Group
02.2024 - Current

Owner/Agent

Jennifer Crenshaw Farmers Insurance
06.2022 - 02.2024

Insurance Producer

Mike Stuber Farmers Insurance
05.2019 - 06.2022

Intake Coordinator

Loaves And Fishes
08.2017 - 08.2018

Bachelor of Science - Elementary Education

Oklahoma State University
Jennifer Crenshaw