HERMELINDA GUAJARDO
A position in a professional environment, where I will be able to acquire hands-on experiences that I can build on from the solid work experience I received from my own business and my academic foundation.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Knowledgeable, with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Work History
Owner/Agent
21 Years 10 Months- Property and Casualty Insurance & Life, Accident, Health & HMO
- Managed daily activities and transactions to ensure smooth operations.
- Develop new proposals and marketing skills, resulting in increased sales by 10% weekly.
- Researched potential products for customer offerings to enhance service portfolio.
- Developed proposals and marketing strategies to attract new clients.
- Generate and maintain Mortgage Loans
- Facilitated the generation and maintenance of mortgage loan applications.
- Maintain proper inventory levels and mix based on current sales trends.
Administrator
7 Years 6 Months- Managed scheduling and coordination of client services to ensure timely care delivery.
- Streamlined administrative processes to enhance operational efficiency across departments.
- Developed and maintained comprehensive documentation systems for compliance and reporting purposes.
- Oversaw training programs for new staff, fostering a culture of continuous improvement and knowledge sharing.
- Implemented quality assurance measures to improve service standards and client satisfaction rates.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Education
Certification - Business Accounting Specialist
Skills
Certification
- Texas Department of Insurance
- General Lines (Property and Casualty) Life, Accident, Health & HMO Fall 2003 Fall 2008
- Notary Public Commission Public Notary Fall 2004