Denette Borman
Registered Nurse/Clinical Educator
Saint Matthews,SC
Summary
Eagerly seeking customer service position where medical, customer service and communication skills can be utilized to provide stellar service with continued growth.
Overview
27
27
years of professional experience
Work History
Cosmetologist
Self Employed Services
Orangeburg, SC
01.2012 - Current
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Bookkeeping Administrative Assistant
C&D Building Supply
Orangeburg, SC
03.1996 - 12.2011
- Maintained inventory of office supplies and placed orders.
- Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
- Received and delivered incoming accounting department mail to appropriate staff members.
- Reviewed general ledger for accuracy and specific coding issues.
- Processed employee and contractor expense reimbursements quickly, enabling payments in a timely manner
Cosmetologist
JCPenney Salon
Orangeburg, South Carolina
06.1995 - 02.1996
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
Education
Registered Respiratory Care Program
Orangeburg Calhoun Technical College
Orangeburg, SCCosmetology
Cope Area Vocational School
Cope, Sc05.1995
Skills
- Building Customer Trust and Loyalty
- Data Entry and Maintenance
- Issue and Complaint Resolution
- Payment Management
- Report Preparation and Analysis
- Corporate Standards
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Team Management
- Upselling Products and Services
Timeline
Cosmetologist
Self Employed Services
01.2012 - Current
Bookkeeping Administrative Assistant
C&D Building Supply
03.1996 - 12.2011
Cosmetologist
JCPenney Salon
06.1995 - 02.1996
Registered Respiratory Care Program
Orangeburg Calhoun Technical College
Cosmetology
Cope Area Vocational School
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