Jennifer Daddona-Cynamon
Fort Lauderdale,FL
Summary
Results-driven office professional with over five years of experience in customer service and office administration. Proficient in data entry, invoice processing, and conflict resolution. Committed to enhancing operational efficiency and customer satisfaction through effective problem-solving and streamlined processes.
Overview
11
11
years of professional experience
Work History
Office Clerk
Aldora Aluminum and Glass
Miami, FL
03.2018 - 09.2023
- Managed phone calls and directed inquiries to appropriate staff members.
- Handled payment transactions while ensuring confidentiality of customer information.
- Provided excellent customer service to ensure customer satisfaction.
- Executed basic bookkeeping tasks including balancing cash drawers at day's end.
- Created purchase orders for various departments within the organization.
- Inputted customer orders into the system for processing of merchandise orders.
Office Assistant
Air-Con Specialist
Davie, Florida
06.2012 - 01.2018
- Managed customer inquiries through phone and email communications, providing prompt and accurate responses.
- Answered phone calls and directed them to appropriate personnel.
- Managed scheduling for service appointments and technician assignments.
- Streamlined office procedures and workflows by collaborating with team members, enhancing overall efficiency.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Prepared invoices and processed payments for services rendered, ensuring timely financial transactions.
Education
High School Diploma -
South Plantation
Plantation, FLSkills
- Data entry
- Payment processing
- Invoice processing
- Basic bookkeeping
- Expense reporting
- File maintenance
- Scheduling appointments
- Office management
- Document retrieval
- Financial assistance
- Customer service
- Conflict resolution
- Attention to detail
- Payroll and accounts payable and receivable
Timeline
Office Clerk
Aldora Aluminum and Glass
03.2018 - 09.2023
Office Assistant
Air-Con Specialist
06.2012 - 01.2018
High School Diploma -
South Plantation