JENNIFER DAINES
Summary
Experienced officer with a successful law enforcement career dedicated to investigating criminal cases. Demonstrating a strong work ethic and unwavering integrity, consistently achieves above-average clearance rates. Proficient in collecting statements and evidence using a combination of traditional and contemporary investigatory strategies.
Overview
19
19
years of professional experience
Work History
Detective / Investigator
NEVADA STATE POLICE - Highway Patrol
03.2021 - Current
- Investigate/reconstruct complex traffic collisions resulting in fatality and/or serious injury with the potential for prosecution, and collisions determined to be high profile, to the extent and detail necessary to determine causation, contributing factors, and provide for successful prosecution as necessary
- Maintain investigative/reconstruction expertise through training and certification requirements
- Develop and maintain a division-wide database of statistical information related to collisions
- Enforce federal, State, and local laws and regulations on the public highways and on all property to which the public has access, with the primary focus on accident reduction programs.
- Follow investigative protocols or memorandums of understanding as guidelines for investigating collisions when inter-agency involvement exists
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Wrote, obtained and served search warrants related to ongoing cases.
- Documented findings and prepared detailed reports.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
- Collected crime scene evidence, examined bodies, and investigated secondary locations to build detailed cases based on sound evidence handling practices.
- Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
- Collaborated with federal agencies on investigations.
- Developed lesson plans, instructional materials and written practice tests for Basic Crash Investigation and Technical Crash Investigation.
- Used Excel to design a statewide schedule tracking system.
- Provided coaching and mentoring to employees.
- Trained seven academy classes on Basic Crash Investigation, as the lead on five of those classes, with graduation rate of 100%.
- Adjusted instructional strategies according to student needs and understanding of material.
- Explored new technologies and approaches to streamline processes.
- Commercial Enforcement
DPS Officer II
NEVADA STATE POLICE - Highway Patrol
01.2017 - Current
- Patrolled assigned areas to prevent and detect roadway crimes.
- Detection and apprehension of persons operating a motor vehicle who were impaired due to alcohol and/or drug use.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Drafted daily reports detailing patrol activities, observations and arrests.
- Coordinated operations with other emergency service groups.
- Identified controlled substances and contraband by conducting comprehensive searches of people and property.
- Prepared cases for trial and appeared to testify in court.
- Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
- Served as Acting Sergeant from March 2020 to May 2020, leading a team of four troopers with less than two years' experience
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Successfully investigated a DUI/hit and run investigation which led to conviction of the suspect and compensation for the victim
- Used crime scene equipment to identify, collect, analyze and preserve physical evidence at crime scenes.
- Promoted public safety and facilitated vehicular flow by directing traffic during emergency and congested situations.
- Trained other officers in defensive tactics.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Assisted in special investigations and crime prevention programs.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Employed comprehensive learning of legal concepts during field and classroom training to educate police officers; monitor performance, manage proper documentation and recording of daily training and coaching.
- Gather and file feedback to develop strategies, improve training facilitation, and update the PSTO training curriculum
- Contributed key insights on learning and development through knowledge of DPS policies, and division directives, as well as Nevada Revised Statutes and Nevada Administrative Code
- Maintained proactive involvement with the new hiring process by conducting oral board interviews and PT testing.
- Obtained background check data on characters, financial statuses and personal histories.
- Conducted comprehensive interviews with subjects, employers, associates, references, and other individuals.
- Documented information and submitted detailed reports.
DPS Officer I/II
NEVADA STATE POLICE - Parole and Probation
12.2013 - 12.2017
- Supervised parolees and probationers who present varying degrees of individual needs and risk to the community, with the primary focus on protection of the community and successful compliance with the terms and conditions of parole or probation
- Identified and resolved violations and represented the division during court, parole board hearings and preliminary inquiry hearings
- Managed average caseloads ranging from 50-150 offenders; facilitated risk and needs assessments and closely monitored supervision fees and restitution,
- Performed various administrative tasks, including maintaining computer log and chronological entries, as well as preparing and submitting accurate reporting.
- Contacted family, friends, employers, counselors, and other law enforcement agencies to ensure parolee or probationer is in compliance with rules of supervision.
- Referred clients to services or activities to facilitate social adjustment and prevent further criminal acts or technical violations of conditions of parole or probation.
- Updated the Parole and Probation handbook for new officers
- Worked with employers to develop job training programs.
- Conducted multiple investigations leading to new felony charges and/or revocation of probationers and parolees with regards to sex offenses
- Carried out extraditions, observations of polygraphs with sex offenders, and surveillance in compliance with the guidelines of the Division's Sex Offender Officer Manual.
- Performed routine home inspections and drug tests for offenders.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Served as a PSTO in 2016 with demonstrated expertise in topics to include use of force defensive tactics and general knowledge of the Parole and Probation Division, among others.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
3rd Key/Grocery Manager | 4th Key Manager
ALBERTSONS
01.2012 - 12.2013
- Promoted through the ranks to oversee daily store operations, including increasing sales and store profitability
- Duties included ordering supplies, managing associates, merchandising, and controlling inventory
- Delivered an exceptional level of service to promote brand loyalty and repeat business
- Performed all duties with honesty, integrity and accuracy
- Planned and coordinated daily operations of the grocery department, along with frontend functions, enforcing company and division-wide merchandising policies and other corporate directives
- Proactively performed suggestive selling and other sales-related tasks, along with accounting of funds, storage of cash register, issuance, and pick up of money from check stands
- Conducted inventory and ordering of all grocery products, while keeping the store well-stocked to meet demand.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Loss Prevention Officer
ALBERTSONS
01.2010 - 12.2012
- Drove key efforts toward the prevention of internal and external theft and loss in revenue
- Held full accountability in maintaining a presence in this public retail space by monitoring shoppers and employees alike for unusual behaviors
- Adhered to state and local laws and company policy in closely monitoring customers throughout the store and apprehending shoplifters
- Identified trends and activities and promptly responded to requests from police departments, courts, and other public agencies; efforts resulted in several arrests, including those associated with organized retail crime rings
- Displayed strong command in utilizing loss prevention and physical security equipment, including CCTV and the intrusion alarm system
63B All Wheel Mechanic
UNITED STATES ARMY, NEVADA NATIONAL GUARD, COMPANY B, 422ND SIGNAL BATTALION
01.2006 - 12.2012
- Held full accountability in supervising and performing maintenance and recovery operations on wheeled vehicles and associated equipment, as well as heavy-wheeled and select armored vehicles
- Performed all preventive maintenance and repair as necessary for fleet operations
- Maintained wheeled vehicles and their associated trailers and material handling equipment systems, while inspecting, servicing, maintaining, repairing, replacing, adjusting, and testing performance of systems, subsystems, and components
- Prepared, monitored, documented, and transported equipment for shipment back to the United States
- Noteworthy Accomplishment – Participated in Operation Enduring Freedom from 2011 to 2012 in Afghanistan as the sole mechanic on a Forward Operating Base (FOB) for six months
Education
Associate of Science - Criminal Justice
College of Southern Nevada
Las Vegas, NV01.2015
Skills
- Emergency Response Coordination
- Foundational Law Enforcement
- Lesson Plan Development
- Comprehensive Training Coordination
- Field Training
- Effective Classroom Management
- Policy Compliance
- Documentation
- Collecting evidence
- Technical Report Writing
- Locating individuals
- Event Training Coordination
- Researching skills
- Strong Oral Communication Skills
- Process Improvements
- Evaluations
- Microsoft Office Suite
Professional Development
- Nevada POST Certification
- Basic Instructor Development
- Public Safety Training Officer (P&P and NHP)
- RADAR/LIDAR
- SFSTs/ARIDE
- Offender Tracking Information Systems
- ICOTS
- Spillman/NIBRS
- Brazos
- Use of Force Instructor
- Interviewing and Understanding Sexual Deviant Behavior
- NCIC, NCJIS, and NLETS
- SCOPE
- TASER
- Background Investigations
- Crash Data Retrieval Technician & Analyst
- Car Seat Technician
- TACMED
- MACTAC
- Naloxone/Narcan Administration
- N-Dex User Training
- Tracking Firearms Training
- Sex Offender Training
- Flying Armed Training
- Effective Decision Making
- Instructor Development
- EVOC Training
- Crash Investigations I and II
- Vehicle/Tech Dynamics
- Hit and Run Investigations
- MIRT Augmentee
- Traffic Crash Reconstruction
- Motorcycle Crash Reconstruction
- Technical Crash Investigation – Train the Trainer
- Leica Forensic Mapping
- Leica Forensic Mapping– Train the Trainer
- Basic Crime Scene Photography Class
- Photo Analysis
- Introduction to Communication Technology
- Forensic Mapping LEICA Electronic Total Stations and LEICA Evidence Recorder Software
- Aerial Photogrammetry Using Pix4D Mapper Software for Crash and Crime Scene Investigation
- Drone-Unmanned Aircraft training
- Interview & Interrogation
- NAS Part A – Commercial Motor Vehicle
- Hexagon LIVE – Global 2023 Future of Public Safety Summit
Awards
- Maintenance Sergeant’s Driver
- OEF 2011
- Army Commendation Medal
- Army Good Conduct Medal
- Army Reserve Components Achievement Medal
- National Defense Service Medal
- Afghanistan Campaign Medal with Two Campaign Stars
- Global War of Terrorism Service Medal
- Army Service Ribbon
- Overseas Service Ribbon
- Armed Forces Reserve Medal with M Device
- NATO Medal
- Driver and Mechanic Badge with Mechanic Clasp
Timeline
Detective / Investigator
NEVADA STATE POLICE - Highway Patrol
03.2021 - Current
DPS Officer II
NEVADA STATE POLICE - Highway Patrol
01.2017 - Current
DPS Officer I/II
NEVADA STATE POLICE - Parole and Probation
12.2013 - 12.2017
3rd Key/Grocery Manager | 4th Key Manager
ALBERTSONS
01.2012 - 12.2013
Loss Prevention Officer
ALBERTSONS
01.2010 - 12.2012
63B All Wheel Mechanic
UNITED STATES ARMY, NEVADA NATIONAL GUARD, COMPANY B, 422ND SIGNAL BATTALION
01.2006 - 12.2012
Associate of Science - Criminal Justice
College of Southern Nevada
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