Jennifer Davis
Parker,AZ
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Player's Club Supervisor
BlueWater Resort and Casino
01.2023 - Current
- Trained, supervised and evaluated workers.
- Performed paperwork required for monetary transactions.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Improved file retrieval efficiency by implementing a color-coded filing system.
- Conducted regular audits of files to ensure accuracy and completeness, identifying and correcting any discrepancies found.
- Assisted in the transition from paper-based to digital filing systems, reducing physical storage space requirements.
- Successfully met tight deadlines while working under pressure; routinely managed large volumes of incoming and outgoing documents without sacrificing quality or attention to detail.
- Examined, categorized, and sorted incoming documents.
Crew Trainer
McDonald's
06.2021 - 12.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Improved employee satisfaction with regular feedback sessions and tailored coaching.
Education
Associate of Arts - Psychology
Yavapai College
Prescott, AZ05-2026
High School Diploma -
Parker High School
Parker, AZ12-2022
Skills
- Customer Service
- Multitasking Abilities
- Professionalism
- Strategic Planning
- Quality Control
- Filing management
- Task coordination
- Organization skills
- Documentation skills
- Administrative Support
Timeline
Player's Club Supervisor
BlueWater Resort and Casino
01.2023 - Current
Crew Trainer
McDonald's
06.2021 - 12.2022
Associate of Arts - Psychology
Yavapai College
High School Diploma -
Parker High School
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