Jennifer DeJesus Guzman

• Led daily workflow for the marketing department, assigning and ensuring tasks were completed on schedule.
• Coordinated the development of marketing materials for a personal injury law firm while maintaining brand consistency.
• Ensured marketing content complied with firm policies and legal advertising guidelines.
• Maintained marketing databases and prepared reports for attorneys and management to support business decisions.
• Served as the primary liaison between attorneys and the marketing team, providing project updates and coordinating priorities.

• Supported store leadership as the senior associate on shift.
• Coordinated team members during peak hours to ensure efficient store operations.
• Trained new associates on store procedures and customer service, enhancing team readiness and service quality.
• Assisted customers with purchases and product questions.
• Handled register transactions and returns, and maintained organized merchandise.

• Managed patient check-ins, appointment scheduling, insurance verification and incoming phone calls.
• Assisted physicians with patient intake, vital signs, chart updates, and exam room preparation.
• Maintained accurate patient records and organized confidential medical files to support daily office operations.
• Provided exceptional customer service by welcoming patients and families and answering questions about appointment.

Current Student