Jennifer Delahunt
Kerrville,TX
Summary
Detail-oriented professional with a background in optical care and office management. Strong in prescription review, eyewear repairs, scheduling, and vendor coordination. Focused on accurate service, positive patient experiences, and smooth daily operations.
Overview
6
6
years of professional experience
Work History
Optician
AEG Vision
Kerrville, Texas
03.2025 - Current
- Evaluated prescriptions and guided lens selection based on patient needs.
- Measured pupillary distance and adjusted eyewear for optimal fit and comfort.
- Managed patient eyewear fittings at AEG Vision optical practices with a focus on comfort and prescription accuracy.
- Provided patient education on lens care, frame selection, and wear instructions.
- Educated patients on lens types, frame styles, materials, coatings, and accessories, facilitating informed decisions.
- Inspected finished eyewear for accuracy, alignment, and quality.
- Resolved customer complaints by adjusting and repairing eyewear, enhancing customer satisfaction.
- Repaired broken frames using specialty tools to restore eyewear functionality. using specialty tools and equipment.
- Processed vision insurance claims and verified patient eligibility.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Supported AEG Vision staff with patient intake and scheduling tasks.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
Office Manager
Space City Communication
Houston, Texas
01.2021 - 06.2024
- Managed office operations for Space City Communication communication staff
- Coordinated calendars, meetings, and daily schedules across departments
- Managed vendor communication, supply orders, and office inventory to support smooth operations.
- Supervised front desk coverage and visitor reception duties
- Maintained confidential records, files, and employee documents
- Supported billing, invoice processing, and payment tracking
- Tracked invoices and payments to ensure accuracy in accounts receivable and payable.
- Prepared reports, correspondence, and internal office documents
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Automated office operations for managing client correspondence, payment schedules and data communications.
Education
High School Diploma -
Elsik High
Houston, TX06-2022
Skills
- Lens selection expertise
- Pupillary distance measurement
- Prescription assessment
- Frame fitting adjustments
- Vision insurance knowledge
- Patient intake processes
- Scheduling management
- Detail-oriented service
- Technical communication
- Computer skills
- Customer problem-solving
- Patient communication
- Client education
- Patient relationship management
- Clear communication
Timeline
Optician
AEG Vision
03.2025 - Current
Office Manager
Space City Communication
01.2021 - 06.2024
High School Diploma -
Elsik High