Jennifer Denowh
Walgreens
CITY_US,ID
1
Certification
24
years of professional experience
Certified Pharmacy Technician with extensive experience managing high-volume prescription workflows and ensuring regulatory compliance. Improved medication access by resolving insurance barriers and maintaining accurate inventory controls to support immunization clinics and pharmacy operations. Seeks to apply clinical accuracy and patient-focused service to a community pharmacy setting.
Work History
Certified Pharmacy Technician
3 Months- Processed insurance claims and resolved adjudication issues to support timely prescription fulfillment.
- Prepared medications for dispensing while following pharmacist direction and safety protocols.
- Managed pharmacy inventory by tracking expiration dates, processing returns, ordering medication, and organizing stock to maintain product availability.
- Addressed inquiries at pickup counter and drive-thru while accurately handling register transactions to support a patient-centered environment.
- Coordinated with pharmacists during immunization clinics by managing patient intake forms, scheduling, and organizing inventory for flu and routine vaccines.
- Fostered a patient-centered environment, addressing inquiries at the pickup counter and drive-thru while handling register transactions accurately.
- Processed prescriptions accurately using pharmacy systems and maintained compliance with dispensing procedures.
- Verified patient information and resolved insurance rejections, copay issues, and prior authorization requests.
- Verified prescription data for accuracy, completeness, and compliance with pharmacy regulations.
Security Service Line
5 Years- Identifies information security risks and performs assessments and evaluations in line with organization's risk assessment framework.
- Assesses the effectiveness of controls and reports any emerging and increasing risks.
- Tracked and monitored control remediation activities, highlighting key risk areas for management attention with actionable remediation recommendations.
- Manages the risk acceptance process by reassessing the current level of risk exposure and proposes the necessary compensating controls to reduce risk.
- Works with various teams to continuously monitor threats and vulnerabilities affecting the enterprise.
- Ensures awareness of security fundamentals for employees and conducts relevant training to relevant personnel.
- Keeps up-to-date on the latest security technologies and conducts feasibility studies.
- Assessed IT control framework against overarching enterprise control framework, external market trends, and emerging industry standards.
- Evergreening of the IT control framework within the integration of requirements such as PCI.
Asst. Manager, Group Information Systems
12 Years 11 Months- Promoted awareness of Statutory/Regulatory/Standard practices within the IT banking environment.
- Facilitated communication between Operational Risk Management and IT to support operational risk mitigation strategies.
- Assessed operational and IT risk exposure for new IT projects, ensuring alignment with compliance standards.
- Implemented quarterly Self Inspection (SI) and investigated root cause in operational errors discovered during SI process.
- Enforces compliance with IT security policy, applies best practices security models i.e., ITIL, PCI DSS, ISMS etc.
- Reviewed reports performed by PCI SSC approved security companies including Reports on Compliance (ROC), Approved Scanning Vendor (ASV).
- Reviews and monitors security violation logs or audit trails and reports or exception reports generated from SIEM.
- Investigates or assists in investigation on system violations or security breaches and updated Senior Management on the findings.
- Educated employees on IT security importance, enhancing overall security awareness and adherence to policies.
- Served as an advisory role for internal software development projects in line with secure coding requirements.
- Recommended and utilized management tools to optimize IT security baselines and monitor activities for suspicious events.
- Translated legal and regulatory requirements into information security requirements.
Education
Bachelor of Information Technology (Honours) - Information System Engineering
Skills
Drug compliance
HIPAA regulations
Records management
POS systems
Medication inventory management
Data management
Problem-solving skills
Inventory management
Problem-solving
Patient consultation
Insurance reimbursement
Certification
- Immunization Administration, APha
- Certified Pharmacy Technician (CPhT)
- CPR
Timeline
Certified Pharmacy Technician
Walgreens
07.2026 - 10.2026Read More
Security Service Line
DXC
01.2017 - 01.2022Read More
Asst. Manager, Group Information Systems
HDBS
01.2003 - 12.2015Read More
Multimedia University
Bachelor of Information Technology (Honours) from Information System Engineering
Read More