Jennifer Young
Winchester,TN
Summary
Previously with the Social Security Administration as a Verbatim Hearing Reporter, specializing in legal terminology and office administration. Expertise in managing case files and supporting legal processes at a local criminal law firm, maintaining high standards of professionalism. Strong ability to handle confidential information and foster positive client relationships.
Overview
9
9
years of professional experience
Work History
Client Relations Specialist
The Law Firm, PC
Tullahoma, Tennessee
05.2025 - 12.2025
- Manage case files and maintain organized documentation for legal proceedings.
- Assist attorneys in preparing legal documents and court filings.
- Schedule appointments and maintain calendars for multiple attorneys.
- Support billing processes by tracking billable hours and expenses accurately.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Process incoming and outgoing correspondence to maintain efficient communication.
Verbatim Hearing Reporter
Social Security Administration, SSA
Tullahoma, TN
10.2023 - 05.2025
- Handle confidential information with discretion and professionalism.
- Attend court proceedings to accurately transcribe verbatim statements and testimony.
- Document verbatim proceedings for official records.
- Develop professional relationships with judges, court personnel and other reporters in order to maintain a high level of customer service.
Receptionist
H & R Block Tax Services
Decherd, TN
01.2017 - 04.2019
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Processed payments and updated accounts to reflect balance changes.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
Certification - Paralegal
The Center For Legal Studies
TSU, Chattanooga, TN04-2023
Honorable Discharge - Light Weight Vehicle Mechanic
United States Army
Fort Jackson, NC09-2001
High School Diploma -
Centennial High School
Circle Pines, MN06-1999
Skills
- Proofreading proficiency
- Office administration
- Confidential information handling
- Professional communication
- Case management
- Document preparation
- Court filings
Timeline
Client Relations Specialist
The Law Firm, PC
05.2025 - 12.2025
Verbatim Hearing Reporter
Social Security Administration, SSA
10.2023 - 05.2025
Receptionist
H & R Block Tax Services
01.2017 - 04.2019
Honorable Discharge - Light Weight Vehicle Mechanic
United States Army
High School Diploma -
Centennial High School
Certification - Paralegal
The Center For Legal Studies