Jennifer Dunn
Chicopee
Summary
Dynamic Human Resources Coordinator at BJ's Wholesale with expertise in onboarding coordination and employee relations. Successfully implemented recognition initiatives that enhanced workplace morale and streamlined recruitment processes, improving candidate experience. Proficient in HR policies compliance and recordkeeping, while fostering open communication and collaboration across departments.
Overview
24
24
years of professional experience
Work History
Human Resources Coordinator
BJ's Wholesale
04.2023 - Current
- Coordinated recruitment processes, including scheduling interviews and managing candidate communications.
- Assisted in onboarding new hires, ensuring compliance with company policies and procedures.
- Maintained employee records in HRIS, ensuring data accuracy and confidentiality.
- Supported performance review processes by preparing materials and tracking evaluations.
- Implemented employee recognition initiatives to foster a positive workplace culture and boost morale.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Complied with labor laws and regulations while managing payroll functions efficiently.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
Scheduling Coordinator
Dunn's Lawn Service
Easthampton, MA
04.2015 - 08.2022
- Coordinated scheduling for lawn service appointments, optimizing technician routes and reducing travel time.
- Managed customer communications, addressing inquiries and confirming service details efficiently.
- Streamlined appointment booking processes, enhancing overall customer satisfaction rates through timely responses.
- Implemented new scheduling protocols that reduced overlap in service appointments and increased productivity.
Specimen Processor
Cooley Dickinson Hospital
Northampton, MA
03.2002 - 09.2011
- Processed biological specimens efficiently to ensure timely delivery to laboratory departments.
- Maintained accurate records of specimen collection and processing in compliance with protocols.
- Collaborated with healthcare staff to coordinate specimen handling and transportation logistics.
- Implemented quality control measures to enhance accuracy of specimen analysis results.
- Followed safety protocols while handling hazardous materials.
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
Education
Associate of Arts - Psychology
Greenfield Community College
Greenfield, MA05-2005
Skills
- Recordkeeping
- Maintains confidentiality
- Employee relations
- Microsoft office and docusign
- New employee orientations
- HR policies compliance
- Confidential document control
- Onboarding coordination
- Benefits and payroll coordination
- Superb interpersonal skills
- Exceptional communicator
- Human resources management
- Customer relations
- Payroll processing
- Performance evaluation
- Staff recruiting and retention
- Training programs
- Staff management
- Compliance
- Workforce planning
- Interdepartmental coordination
- People-oriented
- Employee engagement
- Human resources audits
- HR policies and procedures expertise
- Grievance handling and redressal
- Orientation preparation
- Hiring and onboarding
Timeline
Human Resources Coordinator
BJ's Wholesale
04.2023 - Current
Scheduling Coordinator
Dunn's Lawn Service
04.2015 - 08.2022
Specimen Processor
Cooley Dickinson Hospital
03.2002 - 09.2011
Associate of Arts - Psychology
Greenfield Community College