Jennifer Edmonds
Green Cove Springs,FL
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of exceeding sales targets and maintaining high standards in store presentation.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Store Manager
Aldi USA
03.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Store Manager RX
CVS/pharmacy
08.2013 - 03.2022
- Interviewed, hired, supervised and trained 99+ employees and instituted mentoring program to develop skills, leadership and employee excellence.
- Diminished total loss by 1.5% by implementing effective operational improvements.
- Collaborated with staff to improve bottom-line profitability
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
Assistant Manager
Winn-Dixie Supermarkets
03.2006 - 04.2013
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Employed process improvement initiatives within departments.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Education
Some College (No Degree) - Pharmacy Technician
Florida Metropolitan University
Skills
- Team building and leadership
- Employee supervision and motivation
- Recruitment and hiring
- Store operations oversight
- Multitasking and organization
- Work Planning and Prioritization
- Operational efficiency
- Maximizing profitability
- Operational budgeting
- Retail inventory management
- Store merchandising
- Sales professional
Accomplishments
- Awarded “Eagle Eye Award" via Western Union in 2011.
- Selected for Foundations for Future Leaders program to graduate into Emerging Leader program in 2019.
- Promoted to Store Manager RX for CVS Health HUB.
Certification
Food Manager Certification
District Paragon Winner
Received District Paragon for overall top performance and attended the Paragon Conference
Timeline
Store Manager
Aldi USA
03.2022 - Current
Store Manager RX
CVS/pharmacy
08.2013 - 03.2022
Assistant Manager
Winn-Dixie Supermarkets
03.2006 - 04.2013
Food Manager Certification
Some College (No Degree) - Pharmacy Technician
Florida Metropolitan University
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