Jennifer Edwards
Granger,IN
Summary
13+ years of hospice management experience, demonstrating expertise in team leadership, operational efficiency, and quality patient care. A proven leader with strong team building skills, adept at fostering a collaborative work environment and driving performance excellence.
Overview
12
12
years of professional experience
Work History
Area Vice President of Operations
Gentiva Hospice/Formerly Heartland Promedica
, Indiana And Ohio
2017.08 - Current
- Created and executed strategic initiatives to drive regional business expansion, resulting in a 33% increase in average daily customers (ADC) and generating $13 million in additional revenue during my tenure.
- Exceeded revenue and operation income targets consistently. Ensured my team's quality care scores remained at or above state and national metrics.
- Led a team of Directors to successfully implement company initiatives across operations, finance, sales, and marketing functions.
- Ensured compliance with federal and state regulations.
- Developed concise summaries of regional progress in relation to established goals and targets.
- Recruited, interviewed, hired, trained, coached, managed performance and provided leadership development for all directors under my supervision.
- Collaborated in the formulation of budgeting frameworks for every department within the region.
- Analyzed regional financial data to identify areas of potential cost savings or revenue enhancement.
Director of Professional Services/Branch Office Administrator
Heartland Hospice
South Bend , Indiana
2012.04 - 2017.08
- Successfully developed a team of compassionate, skilled caregivers,working within a collaborative environment. and providing a high level of quality Hospice Care in the area.
- Grew ADC by 40% and generated 16.4 milion dollars in revenue over my tenure
- Focusing on growth, superior patient care, and customer service.
- Responsible for financial accountability and ensuring regulatory compliance while maintaining quality care, and employee satisfaction.
Education
Bachelor of Science - Nursing
Indian University
South Bend2010-05
Associates Degree of Nursing
Ivy Tech State College
South Bend 2003-06
Skills
- Expertise in team leadership, operational efficiency, and quality patient care.
- Strong team building skills
- Adept at fostering a collaborative work environment and driving performance excellence.
- Effective liaison between agency, vendors, facilities, and physicians, ensuring seamless coordination of care.
- Marketing and program growth, expanding services and enhancing market presence.
- Strategic financial management, monitoring cost controls and maximizing revenue generation.
Timeline
Area Vice President of Operations
Gentiva Hospice/Formerly Heartland Promedica
2017.08 - Current
Director of Professional Services/Branch Office Administrator
Heartland Hospice
2012.04 - 2017.08
Bachelor of Science - Nursing
Indian University
Associates Degree of Nursing
Ivy Tech State College
Similar Profiles
Robert SvatoraRobert Svatora
Hospice RNCM at Gentiva/Heartland/PromedicaHospice RNCM at Gentiva/Heartland/Promedica
Kim DoringKim Doring
Hospice Sales Consultant at Gentiva Hospice(formerly ProMedica)Hospice Sales Consultant at Gentiva Hospice(formerly ProMedica)
Jennifer MehrstedtJennifer Mehrstedt
Sr. Director of Professional Services at Promedica Hospice (formerly Heartland Hospice)Sr. Director of Professional Services at Promedica Hospice (formerly Heartland Hospice)