Jennifer Efaw
Oklahoma City,OK
Summary
Detail-oriented professional with Office Manager experience with strong data entry and office administration skills. Proven ability to streamline processes and maintain confidentiality, contributing to enhanced workflow and team collaboration.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Optimal Health Associates
Oklahoma City, OK
01.2024 - Current
- Maintained filing systems, enhancing document retrieval efficiency for team members.
- Streamlined supply ordering processes, reducing delays and maintaining adequate inventory levels.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Office Manager
Colton and Associates
Oklahoma City, OK
01.2023 - 01.2024
- Managed customer accounts, processed and recorded incoming and outgoing payments using QuickBooks.
- Maintained vendor relationships to ensure timely payments and resolve discrepancies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Managed office supplies inventory, ensuring timely replenishment and cost control.
- Provided exceptional customer service when addressing client inquiries or concerns via in-person, phone calls, and email correspondence.
Intake Supervisor
Klepper Law
Oklahoma City, OK
11.2008 - 01.2023
- Supervised intake processes to ensure compliance with handling sensitive client information, legal standards, and organizational policies.
- Trained and mentored new team members on case management software and intake protocols.
- Maintained a high level of client satisfaction by addressing concerns promptly and professionally.
- Fostered a positive work environment that encouraged teamwork, communication, and continuous improvement among all members of the organization.
- Conducted performance evaluations, providing feedback to enhance team effectiveness and individual growth.
Education
High School Diploma -
Choctaw High School
Choctaw, OKSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Excel spreadsheets
- Administrative support
- File organization
- Customer and client relations
- Documentation and recordkeeping
- Office management
- Account management
- QuickBooks
Timeline
Administrative Assistant
Optimal Health Associates
01.2024 - Current
Office Manager
Colton and Associates
01.2023 - 01.2024
Intake Supervisor
Klepper Law
11.2008 - 01.2023
High School Diploma -
Choctaw High School