Jennifer Esparza
Joliet,IL
Summary
Dedicated individual with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
ODW Logistics
09.2016 - Current
- Coordinating tasks for all warehouse inbound and outbound volume
- Fast pace logistical operation requiring a significant amount of multi-tasking
- Proficient in Canadian and USDA requirements
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Managed preparation, loading and securing of inbound and outbound deliveries
- Responded to customer requests for products, services, and company information
Administrative Assistant
Aryzta
05.2014 - 08.2015
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Processed invoice payments and recorded information in account database.
Education
High School Diploma - General Studies
Glenbard North High School
Carol Stream, IL05.2013
Skills
- Bilingual, English and Spanish
- Microsoft Office
- Verbal and Written Communication
- Recordkeeping and Reporting
- Problem-Solving
- Multitasking and Prioritization
- Data Entry
- Efficient and Detail-Oriented
- Customer Support Needs Assessment
- Managing Operations and Efficiency
- Dependable and responsible
Timeline
Customer Service Representative
ODW Logistics
09.2016 - Current
Administrative Assistant
Aryzta
05.2014 - 08.2015
High School Diploma - General Studies
Glenbard North High School
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