Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jennifer Evans

Jennifer Evans

Maryville,IL

Summary

Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities.

Overview

9
9
years of professional experience
3
3
Certification

Work History

Administrator

Northview Village Nursing and Rehab
St. Louis, MO
04.2016 - Current
  • Developed innovative strategies to establish best practices, promoting profitability.
  • Maintained positive working relationship with fellow staff and management.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Maintained strict adherence to governing requirements for submitted documents.
  • Directed daily operations at facility caring for more than 360 individuals.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Directed budget administration for facility with more than $3,000,000.00 in yearly expenses, including AP/AR and claims processing.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.

Director of Operations

Reliant Healthcare Services
, IL
01.2014 - 04.2016
  • Established operational guidelines and identified opportunities for improvement.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Set goals and expectations for direct reports using performance review process, holding staff accountable.
  • Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
  • Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
  • Communicated clear and consistent messages regarding departmental goals to produce desired results.
  • Developed and maintained client relationships to grow business and improve account retention.
  • Assessed reports and adjusted workflows to realign with targets.
  • Enhanced customer service and satisfaction through policy and procedural changes.
  • Contributed to organizational strategic direction to improve products and services.
  • Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Education

Bachelor of Science -

Southern Illinois University Edwardsville
Edwardsville, IL
05.2003

High School Diploma -

MacAurthur Highschool
Irving, TX
05.1996

Skills

  • Project Management
  • Work Planning and Prioritization
  • Resourceful and Analytical
  • Budget Development and monitoring
  • Team Building and Leadership
  • Financial Oversight
  • Relationship Development
  • Strategic Planning
  • Honest and Ethical
  • Expert knowledge of Medicare, Medicaid, and Managed Medicare
  • Infection Preventionist
  • RAC-CT
  • Contract Processing
  • Deadline Adherence
  • Reporting and Documentation
  • Stakeholder Relations
  • Decision Making

Certification

  • RAC-CT Training - 2023
  • Licensed Administrator - 2020
  • Infection Preventionist - 2020
  • Trauma Informed Care - 2023

Timeline

Administrator

Northview Village Nursing and Rehab
04.2016 - Current

Director of Operations

Reliant Healthcare Services
01.2014 - 04.2016

Bachelor of Science -

Southern Illinois University Edwardsville

High School Diploma -

MacAurthur Highschool
  • RAC-CT Training - 2023
  • Licensed Administrator - 2020
  • Infection Preventionist - 2020
  • Trauma Informed Care - 2023
Jennifer Evans