Jennifer Fajardo

Customer Service: Welcomed customers warmly, helped them find products, and used product knowledge to make helpful suggestions, creating a positive, personalized experience. I listened patiently to concerns, resolved issues quickly, and used feedback to improve service and build stronger relationships.

Time Management: Prioritized tasks effectively to meet deadlines and maintain high-quality service, even during busy or stressful times.

Cleanliness and Organization: Kept workspace and sales floor clean and organized to ensure a safe, inviting environment. Developed efficient organizational systems to streamline daily operations and boost team productivity.

Active Listening: Used strong active listening skills to understand customer needs and concerns, enabling effective problem-solving, and enhancing satisfaction.

• Community Engagement & Advocacy: Advocated for local youth issues, such as substance abuse and lack of investment, by planning and facilitating educational workshops, engaging community members, and promoting awareness.
• Event Coordination & Community Outreach: Organized diverse activities and events focused on emotional and educational development, while actively engaging the community through outreach efforts and invitations to increase participation.
• Collaboration and Communication: Worked closely with staff and youth to foster open communication, share ideas, and coordinate efforts, ensuring everyone felt heard and worked together toward common goals.

Teamwork and Collaboration: Worked closely with staff and peers to plan and run events, assist with daily operations, and share constructive feedback, fostering open communication and a supportive, productive team environment.

Multitasking and adaptability: Balancing assisting staff with daily tasks, planning events, and supporting campaigns, keeping everything organized and on track in a fast-paced environment.

Adaptability and Willingness to Learn: I took on new challenges during my internship, such as assisting with event planning and supporting campaigns, demonstrating flexibility and a proactive approach to learning in dynamic environments.